9.6
Spot Score

Freshbooks Reviews in July 2026: User Ratings, Pros & Cons
Invoicing made easy. Anytime, anywhere.
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Starts from $8 / month when monthly
Freshbooks Reviews & Ratings
Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 401-410 out of 1352
VM
Victoria M
11/12/20
My clients like to pay me through Freshbooks. Good accounting software.
What do you like best? I use two separate credit cards for the company. One card is used for non-billable products and the other card is used to issue invoices for my customers. The automatic import makes it easy to add billable items to the invoices. This template allows me to maintain brand consistency and professionalism. You can add a logo and choose a theme color to match your brand. There are two different template designs to choose from. It is easy to create an invoice. This ...
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MF
Max F
10/29/20
Excellent scaling tool
What do you like best? I’ve been using freshbooks for 7+ years. My favorite part is recurring invoices with numerous payment options and built-in reminders. What do you dislike? Really nothing. I guess the price keeps going up but so it goes... Recommendations to others considering the product: It is an essential tool in growing a business past 10 clients. And it’s wonderful for recurring invoicing or billing hourly. What problems are you solving with the product? ...
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CP
Caryn P
10/13/20
I've been using it for years and have yet to find a reason not to
What do you like best? Documentation is easily prepared which makes for easy invoicing and management of payments. What do you dislike? I have not found anything that I dislike. What problems are you solving with the product? What benefits have you realized? Freshbooks has helped me solve my invoicing and management of payments.
A
Adrishya B
10/09/20
Online invoicing made fresh with FreshBooks
What do you like best? The feature that lets user onboard their client for regular invoicing is merely remarkable. Aside from this, the interface is quite intuitive and user friendly even for first-time users. We are also able to keep our overall accounting process updated with FreshBooks. What do you dislike? The primary con, while using FreshBooks, is that it has a limited customization option in branding as it only has two layouts. Plus, as client volume goes up, the pricing ...
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J
Janie
10/05/20
Worst Experience
I opted out from Freshbooks for months after register and never used it, but they still keep sending marketing emails and call me to sell their product every week.It's really frustrating and I wanna sue them to contact me without my consent.
EI
Erik I
09/24/20
Simple accounting FreshBooks.
What do you like best? Freshbook for us has been an original change because it works very well and has settled perfectly in the accounting area of the company in order to reduce the time to draw invoices, payment to customer, networks, usually payments. that have to be made in a company to keep the economy stable, in addition to this, the payments received from the sale of products and services are automatically stored in your system in order to use it for audits or control, it is for ...
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S
Sarala S
09/06/20
Convinent online invoicing & accounting software
What do you like best? Among all of its existing features, I individually like the 'Clients' feature that allows me to quickly add clients by entering their contact information, which later becomes accessible while drafting any invoices. What do you dislike? The biggest downside for us while using FreshBooks is that it is impossible to add any of the Nepalese banks for importing the accounting process statement. What problems are you solving with the product? What benefits have ...
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JC
Jared C
08/28/20
FreshBooks Review
What do you like best? I like the Timesheets and Timer the best as they help me keep track of all my work I will get paid for. The reports are also very handy for when I need to review work I have previously accomplished. What do you dislike? Sometimes the website crashes, but to be fair, what website doesn't. What problems are you solving with the product? What benefits have you realized? It solves the problem of having to write my work down on paper and then record it in ...
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SS
Sanjay Shankar
08/26/20
Very shady customer service
I pointed out the difficulties using their payment gateway and they are falsely accusing me of body shaming their colleagues. I am going to bring them to justice
DB
Demi B
08/23/20
Freshbook automates teamwork !!!
What do you like best? This platform is a great tool to improve work and save time when invoicing online, it is based on the cloud and has an organized and modern interface. You can create reports easily and share it, it is also very easy to create clients. You will be able to establish a more fluid and clean administration. What do you dislike? We have had a good experience with this platform, however, with large volumes of information it usually takes a long time to load, you ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].