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9.6

Spot Score

Freshbooks

Freshbooks Reviews in July 2026: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4.59

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Freshbooks Reviews & Ratings

4.59

Excellent

Based on 1379 ratings & 1352 reviews

Rating Distribution

Excellent

(1053)

Very Good

(195)

Good

(51)

Poor

(18)

Terible

(35)

Spotsaas Editor’s POV

FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more

Freshbooks pros and cons

  • User-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 361-370 out of 1352

H

HPS

04/15/21

5 out of 5

Aside from a few hiccups

Aside from a few hiccups, Freshbooks has been a lifesaver for me. I really like it.

C

customer

04/15/21

5 out of 5

I've used FreshBooks for 10 years and…

I've used FreshBooks for 10 years and continue to enjoy its easy of use and continuous release of useful features.

S

SamMelton

04/15/21

5 out of 5

Really simple and Quick!

Date of experience: April 16, 2021

LG

Looking Glass Ltd

04/15/21

5 out of 5

From a small business owner perspective…

From a small business owner perspective ( I work for myself and have no intention on growing), Freshbooks has everything I need to make me efficient in tracking my expenses, keeping track of invoices and makes me look professional with sleek looking estimates and proposals for client projects.

A

AMD

04/15/21

5 out of 5

Very easy to use and friendly reports.

Date of experience: April 16, 2021

C

customer

04/15/21

5 out of 5

Awesome tool

Awesome tool! Lite interface but powerful enough to do all that I need for my business.

C

customer

04/15/21

5 out of 5

I love the ease of using this.

Date of experience: April 16, 2021

C

customer

04/15/21

5 out of 5

Great

Great fresh books has helped me alot.

AC

Aluma Christie

04/13/21

5 out of 5

Very simple and easy to use.

Date of experience: April 14, 2021

VD

Veronique Desjardins

04/13/21

5 out of 5

Awsome tool

Awsome tool! Great for all my accounting needs!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].