9.6
Spot Score
Freshbooks Reviews in July 2026: User Ratings, Pros & Cons
Invoicing made easy. Anytime, anywhere.
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Starts from $8 / month when monthly
Freshbooks Reviews & Ratings
Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 351-360 out of 1352
C
customer
04/15/21
Excellent customer service
Excellent customer service. Every time I get in contact with someone in fresh books they stay with me explaining how to solve my problem. Thank you for all your help.
C
customer
04/15/21
Excellent product and service!
Date of experience: April 16, 2021
J
JDS
04/15/21
Exceptionally easy app for developers like me!
Although there are a few minor things I would change or add, overall, FreshBooks is an exceptionally easy app for developers like me, who really want to spend the least amount of time with "business stuff" as possible. I have been using FreshBooks for five years now, after ditching QuickBooks, PeachTree and MYOB.
TU
Tonys Unique Upholstery
04/15/21
Amazing customer service!
We have been using FreshBooks for about 5 years - easy to use, always improving and most importantly for us - the customer service is STELLAR.
AA
Advancement Advisors
04/15/21
Best customer experience in any online…
Best customer experience in any online service.
MP
Monica P
04/15/21
Freshbooks is so amazing
Freshbooks is so amazing. Very easy to use, they also continue to make it better all the time. I highly recommend!
C
customer
04/15/21
Superb
Reliable; easy to use; elegantly designed; perfect for contractors, consultants and small businesses.
JC
Justine Clay
04/15/21
As a business coach for creative…
As a business coach for creative entrepreneurs and freelancers, I want my business to be streamlined, buttoned up, and professional AND I want to recommend the best tools and resources to my clients as they build profitable creative businesses. FreshBooks is one of the tools I recommend to ALL my clients - it's a great product and their customer service is the best!
NK
Nik Khanal
04/15/21
Very easy and user friendly.
Date of experience: April 16, 2021
JC
Justin Crawford
04/15/21
Really enjoy the freedom of this…
Really enjoy the freedom of this invoicing software.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].