9.6
Spot Score
Freshbooks Reviews in July 2026: User Ratings, Pros & Cons
Invoicing made easy. Anytime, anywhere.
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Starts from $8 / month when monthly
Freshbooks Reviews & Ratings
Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 341-350 out of 1352
AB
Angi Bell
04/18/21
I'm a Freshbooks Fan!
I've been a Freshbooks customer for several years now. Whenever I have a challenge or a question, I know I can count on a timely response and follow up to ensure I'm happy with the results. I recently had a question about my invoices and I called the support team during business hours. I spoke with a happy, friendly, knowledgeable Freshbooks team member who was able to help me resolve my issue in under a minute and even shared a few laughs with me. What a refreshing exchange in a world ...
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TT
Tara Thompson
04/17/21
Great customer service
The representative was very patient with me on my technical issues. He was very well spoken, clear and calm.
TT
Tara Thompson
04/17/21
Great customer service
The representative was very patient with me on my technical issues. He was very well spoken, clear and calm.
R
Rick
04/15/21
Using Freshbooks for over a decade - a must-have for business owners
Been using Freshbooks for my small business for over a decade. It is a must-have for business owners who needs an easy-to-use invoicing system.
C
customer
04/15/21
I love freshbooks
I love freshbooks! Cannot do without it. Simple, fast! Just works. Keep the new enhancements coming...
BM
BIG MANDO
04/15/21
wish there was a way to attach files…
wish there was a way to attach files though pnoe app...also..is there anyway to add credit card pross fee on invoices ... I LOVE FRESHBooks
C
customer
04/15/21
Best company ever
I have been using this company for years and I have no problems keep up the good work
SP
Stephanie Payne
04/15/21
Freshbooks is an excellent
Freshbooks is an excellent, versatile, accurate, easy-to-use cloud accounting tool. I hightly recommend it.
C
Carla
04/15/21
Easy to use
Easy to use. Good value. More than enough features for any small business
NP
NKY pressure washing
04/15/21
Best thing for my business
For my business , FreshBooks has been perfect tool for me to grow and expand my business and with my phone I track invoicing , billing, payments , expenses and mileage . I feel very comfortable and confident using this app has opened doors for me to grow and look professional without much effort ! If I need anything or have a question I have had both phone calls and emails to handle quickly .
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].