9.6
Spot Score
Freshbooks Reviews in July 2026: User Ratings, Pros & Cons
Invoicing made easy. Anytime, anywhere.
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Starts from $8 / month when monthly
Freshbooks Reviews & Ratings
Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 311-320 out of 1352
KD
Kevin Dunn
04/30/21
I really enjoy using Freshbooks…
I really enjoy using Freshbooks bookkeeping software. I am just learning how to utilize most of the features. Some are very intuitive, some require a little thought to execute. Overall it is very pleasant and appealing to the eyes.
C
customer
04/29/21
Love thisThe best!
Love this! After 30 years of battling Quickbooks we now have an easy way of creating and sending invoices! We can log into our phone, iPad, laptop or desktop so easily! OMG! We love it! Free help for us seniors too! Thanks FreshBooks!❤️❤️
K
Karin
04/28/21
I find it so incredibly irritating that…
I find it so incredibly irritating that Xero seems to be the flavour of the day talking to accountants in the UK. Come on Freshbooks - you need an educating strategy! Pffft. I'm sticking with Freshbooks. 10 years later and I'm still a fan. I'm not an accountant. Never want to be one. But using Freshbooks is so easy, it makes me feel completely in control of my business from an accounting point of view. Thanks for the killer customer service! Karin
RC
REEDS CLEANING SERVICES LLC
04/28/21
My over all experience with FreshBooks…
My over all experience with FreshBooks has been great. My invoicing records are very accurate and they are delivered right away when invoicing.
C
customer
04/28/21
Great app
This is app has been nothing but useful. It has helped me tremendously and made work so much easier.
J
Jeremy
04/27/21
customer service
The customer service and product support have always been superior.
KE
Kelly Eddy
04/27/21
Best customer service and easy…
Best customer service and easy interface.
C
customer
04/26/21
Great tool awesome way to keep track of…
Great tool awesome way to keep track of my business
C
customer
04/26/21
Very friendly & helpful staff
Very friendly & helpful staff. Clear and informed communication. Intuitive, easy online experience.
B
Brooke
04/26/21
Easy & Efficient!
Easy to use with many helpful tools built in! Makes running an agency so much simplier.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].