9.6
Spot Score
Freshbooks Reviews in July 2026: User Ratings, Pros & Cons
Invoicing made easy. Anytime, anywhere.
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Starts from $8 / month when monthly
Freshbooks Reviews & Ratings
Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 301-310 out of 1352
DT
David Torrez
05/04/21
Thumbs up!
Freshbooks has really helped me get the financial side of the business under control! A real time saver and easy to use.
JG
Jason Gregg
05/04/21
I have been using freshbooks for my small business
I have been using freshbooks for my small business for less than a year and I love it. Very easy to track my time. I also have a client that assigns projects to me and that is super simple to use in FB. Most importantly is that when I do have issues or can't figure something out their customer support staff is very helpful via phone or email.
W
Wendell
05/04/21
Built-in Time Tracker
FreshBooks has changed how I send invoices and track payments. I have started using it at the beginning of 2021, with 4 months into the system I have no regrets. My favorite tool is the time tracker.
JM
Jacqueline Myers
05/04/21
Great for New Businesses and Beyond
I love Freshbooks! Due to Covid, I decided to start my own business last year, something I never imagined I would ever do. Of course, there was a big learning curve for contacts, insurance, etc. The one thing that was not a problem was taking care of the financial side with Freshbooks. So simple to use to keep track of invoices, expenses, clients, etc. This took a lot of stress off of me! In addition, I love site's interface, so pleasant to work with.
LH
Linda Handley
05/04/21
Freshbooks is a great tool
Freshbooks is a great tool. I just recommended FRESHBOOKS to a colleague yesterday. I love the simple way that you can invoice clients and track accounts receivable.
MG
Matthew Gillespie
05/04/21
Freshbooks is a life-saver
Freshbooks is a life-saver. Before, I was just using Paypal and an Excel sheet, but I would often forget to invoice or follow up with existing invoices. Freshbooks makes it easy to time-track and generates helpful analytics for understanding cash flow. They're also constantly improving the service with new features, so I know I won't quickly become outdated.
GM
Garrick McFadden
05/04/21
FreshBooks Is Best Of Class
I have been using FreshBooks for about four years now. I find it does everything perfectly. I am a lawyer and I bill my time. The time capture tools that FreshBooks has allows me to accurately bill my clients. Then I can put that time into invoices that my clients can feel confident in. I use the invoices all of the time they give my business a level of credibility that I need.
PK
Peter Kalajian
05/04/21
Good app
Good app. Saves me tons of time on my billing, keeping track of expenses and time.
PP
Polina P
05/04/21
As a freelancer
As a freelancer, I needed a a software that is cloud base and can track my hours of working on projects. Also, it has the ability to create invoices without spending too much time on it. FreshBooks was the one for me. I can even send invoices directly to clients and they can pay me directly through FreshBooks. It’s simple to use and does it all! So far, I’ve been very happy and will continue to use their services.
AB
Alexis Baker
05/04/21
Love FreshBooks...makes my life and business easier!
I started using FreshBooks at the end of 2020, and I couldn’t be happier with it! It makes invoicing SO easy. I really like the recurring invoice feature.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].