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9.6

Spot Score

Freshbooks

Freshbooks Reviews in May 2025: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4

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Starts from $8/month when monthly

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Freshbooks Reviews & Ratings

4

Very Good

Based on 4589 ratings & 1299 reviews

Rating Distribution

Excellent

(1014)

Very Good

(186)

Good

(46)

Poor

(18)

Terible

(35)

Expert's Review

FreshBooks has proven to be an indispensable tool for small business owners, freelancers, and agencies seeking an easy-to-use, streamlined solution for invoicing, expense tracking, and basic accounting tasks. Its intuitive design, minimal learning curve, and robust features, such as time tracking, expense categorization, and project management, make it a standout ...Read more

Freshbooks pros and cons

  • Intuitive and user-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less robust compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 291-300 out of 1299

S

SamMelton

04/15/21

5 out of 5

Really simple and Quick!

Date of experience: April 16, 2021

R

Rick

04/15/21

5 out of 5

Using Freshbooks for over a decade - a must-have for business owners

Been using Freshbooks for my small business for over a decade. It is a must-have for business owners who needs an easy-to-use invoicing system.

BM

BIG MANDO

04/15/21

5 out of 5

wish there was a way to attach files…

wish there was a way to attach files though pnoe app...also..is there anyway to add credit card pross fee on invoices ... I LOVE FRESHBooks

C

customer

04/15/21

5 out of 5

Best company ever

I have been using this company for years and I have no problems keep up the good work

TU

Tonys Unique Upholstery

04/15/21

5 out of 5

Amazing customer service!

We have been using FreshBooks for about 5 years - easy to use, always improving and most importantly for us - the customer service is STELLAR.

C

customer

04/15/21

5 out of 5

I've used FreshBooks for 10 years and…

I've used FreshBooks for 10 years and continue to enjoy its easy of use and continuous release of useful features.

C

customer

04/15/21

5 out of 5

I love freshbooks

I love freshbooks! Cannot do without it. Simple, fast! Just works. Keep the new enhancements coming...

C

customer

04/15/21

5 out of 5

Excellent product and service!

Date of experience: April 16, 2021

C

customer

04/15/21

5 out of 5

Great

Great fresh books has helped me alot.

J

JDS

04/15/21

5 out of 5

Exceptionally easy app for developers like me!

Although there are a few minor things I would change or add, overall, FreshBooks is an exceptionally easy app for developers like me, who really want to spend the least amount of time with "business stuff" as possible. I have been using FreshBooks for five years now, after ditching QuickBooks, PeachTree and MYOB.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].