9.6
Spot Score
Freshbooks Reviews in July 2026: User Ratings, Pros & Cons
Invoicing made easy. Anytime, anywhere.
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Starts from $8 / month when monthly
Freshbooks Reviews & Ratings
Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 291-300 out of 1352
SS
Squareast Studio
05/04/21
Great for my Graphic Design business
Disclosure: This review was requested directly by FreshBooks. Truth: I would review them anyway, because I love FreshBooks. I run a branding and design agency and looked through all the payment services. FreshBooks won out because of their convenience, pricing, and ease of use. Everything I need is right there: reports, easy-to-see dashboard with all my income and expenses, easy invoice creation and tracking, comfortable interface (which is most important to me). Their mobile apps don't ...
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FC
Francesco Collura
05/04/21
Freshbooks has made starting up a new…
Freshbooks has made starting up a new business easy by tracking and having my invoice look very professional
PB
Patrick Brennan
05/04/21
Freshbooks = Lifesaver
Freshbooks was a lifesaver for our oganization. Great product for reasonable price. Delivered all they promised. Geared towards small and medium size businesses, but can also handle large corporations. Easy to contact, and respond quickly if not immediately. Helpful personal guidance at start up. Can't say enough good things about Freshbooks.
OB
Oscar Barron
05/04/21
Excellent customer service!!!
Date of experience: May 05, 2021
LG
Linda Grubb
05/04/21
I am very pleased its easy to use
Date of experience: May 05, 2021
WB
Will Bronitsky
05/04/21
Freshbooks helps me keep my time…
Freshbooks helps me keep my time tracking and billing all in one place. It is easy to use and helpful for my day to day billing and accounting for my LLC
J
JF
05/04/21
It's Just Right
FreshBooks has the perfect combination of functionality. Often times billing and/or accounting software can be bloated and complicated. FreshBooks is not. It's easy to use and allows me to do everything I need to regarding billing, tracking expenses, and running my business.
CR
Cade Rosche
05/04/21
I own a small website design business…
I own a small website design business and I use FreshBooks to automate my bookkeeping. It is extremely useful and wouldn’t want to use anything else.
DL
Don Lipper
05/04/21
Whenever I had a problem the Freshbooks…
Whenever I had a problem the Freshbooks support team was immediately ready to help. Freshbooks as a product has made my life so much easier just from an invoicing point of view. Each client can see all of their invoices in one location. It makes getting paid so much easier. (My previous provider didn't have this feature and life became a nightmare.) I can't recommend Freshbooks enough.
M
md
05/04/21
Freshbooks is a great lightweight…
Freshbooks is a great lightweight solution for a small business book keeping. I love how easy it is to track mileage on my phone and quickly upload receipts for expenses. My invoices look professional, and I have the ability to accept multiple forms of payment through freshbooks. it only takes me a few minutes every day to do all that I need to do for accounting for my consulting business
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].