9.6
SpotScore
Freshbooks Reviews in October 2026: User Ratings, Pros & Cons
Invoicing made easy. Anytime, anywhere.
Add to compare
Starts from $8 / month when monthly
Freshbooks Reviews & Ratings
Are you using Freshbooks?
Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
Filter results
Sort by :
Showing 281-290 out of 1352
CK
Caroline Kelly
05/09/21
It is very user friendly and it’s my go…
It is very user friendly and it’s my go to. I have referred so many clients to use. I love I can run reports anytime I need it.
AW
Andrea Wall
05/05/21
User friendly and professional software solution
Super user friendly and professionally formatted invoicing software. Love that it saves and pre-populates my clients and most common item descriptions and rates. Visual dashboard shows me my YTD earnings and outstanding invoices. Recommend.
B
Belinda
05/05/21
I love the simplicity of the time…
I love the simplicity of the time tracking and invoicing. I wish I had this for the last 20 years, as I was using an Excel spreadsheet. Freshbooks time is so much easier to manage.
H
Hal
05/05/21
Great for freelancers & consultants
Easy to use. Great support team. The ability to set up recurring invoices and retainers is particularly useful for me as a consultant.
JD
Julie Dinwoodie
05/05/21
Trusted Accounting Tool
Trusted Accounting Tool Freshbooks keeps my company running smoothly. Their easy-to-use estimates, proposals, and invoicing allow me to seamlessly keep my accounting organized. It also lets me keep track of everything that's easy to hand over when tax time arrives.
VS
V Sheree Williams
05/05/21
Friendly to Use with Customer Service You Can Talk To
I have been using Freshbooks for maybe 3 years now and I love that it is affordable, friendly to use and the best part, YOU CAN TALK TO A HUMAN ON THE PHONE! Whenever I have a question, I can call without having to subscribe to one of the higher subscription levels. There are some features I would like to see that are not available at all, but for the time being, the service fits my bookkeeping needs.
WD
Welby De Leon
05/05/21
Freshbooks has been great
Freshbooks has been great. Always a phone call away. Tons of information at your finger tips. I could not run my hvac business without them. The price is fair. I will never go without. FAN FOR LIFE!!
CR
Cade Rosche
05/04/21
I own a small website design business…
I own a small website design business and I use FreshBooks to automate my bookkeeping. It is extremely useful and wouldn’t want to use anything else.
BO
Brittany O'Sullivan
05/04/21
Great customer service
Great customer service, easy to navigate!
J
JF
05/04/21
It's Just Right
FreshBooks has the perfect combination of functionality. Often times billing and/or accounting software can be bloated and complicated. FreshBooks is not. It's easy to use and allows me to do everything I need to regarding billing, tracking expenses, and running my business.
Free vendor scorecard
Evaluate Freshbooks objectively with the accounting software scorecard
A weighted accounting software vendor scorecard to score Freshbooks against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].