Freshbooks Reviews in October 2026: User Ratings, Pros & Cons

I also have a merchant account with my…

I also have a merchant account with my bank but using FreshBooks has been easier for my clients due to it being contactless and also for clients that can’t be onsite.

I am retired

I am retired. With the advent of Covid I agreed to take on a special project for my former employer. Fresh books was the answer for me to track my time, expenses and billing for a very reasonable price. It is easy to use and sure beats spread sheets plus produces a professional looking invoice. Terrific, scaleable program.

Freshbooks offers a very well-rounded…

Freshbooks offers a very well-rounded product at a reasonable price, compared to alternatives. It's also much easier (and more enjoyable) to use. The couple times I've needed to reach out to support, the followup came in a reasonable timeframe. All-in-all I'm a happy customer.

Easy Peasy, Lemon Squeezy

I have been a FreshBooks customer for more than a year. The platform is straightforward, intuitive, and easy to use. The functionality is perfect for my business needs, and the added benefit of being able to accept payments via Stripe makes it my go-to when managing the financial elements of my business. Highly recommended!

Essential for my freelance business

I use Freshbooks to track hours and create and send invoices for my freelance writing business. I regularly juggle 8+ clients at one time, with a mix of hourly and project-based engagements, so it's essential to use a tool like Freshbooks to keep organized. The time I save with Freshbooks more than pays for the subscription itself. I've recommended it to many fellow freelancers.

"FreshBook simplifies my accounting"

What do you like best about FreshBooks? User friendly interface makes it easy to create invoices and send them to clients. What do you dislike about FreshBooks? I find the time tracking too confusing to use. I wasn't able to clearly see a way to stay on having a running number of minutes billed per client. Recommendations to others considering FreshBooks: This is a simple and easy to use online accounting program for small businesses. It's good that they offer a number of different pricing ...

Highly recommended for small businesses!

PROS: Working for an internet marketing and web design firm, our clients are making monthly payments on marketing and hosting services. With Freshbooks, I get to make a monthly-based invoice. It does this with its own set-it-and-forget-it approach that's comfortable to use and highly valuable. Our clients can now save paymet info whenever they're paying their initial invoice for faster payment every one month after.

Many reasons to love FreshBooks

PROS: I love FreshBooks for many reasons. It offers excellent mobility and the customer support agents are helpful and friendly. You can use your mobile phone to input data on the go. I am able to give quotes to people right on the phone. Another advantage is I get to know when my client opens my invoice. This means I can know if my invoice went to spam and lies unopened. I can ask my client to open the invoice and get payment immediately. Plus, FreshBooks integrates smoothly with payment ...

More than impressed

I have had a great and positive experience with Freshbooks as someone who has recently started working independently. Freshboooks allows me to keep track of my clients, invoices and where my time goes for each of my clients. Thank you!

As a small business we were looking for…

As a small business we were looking for a low cost solution for keeping our books (billing and accepting payments) when we found FreshBooks. We are thoroughly pleased with their service offering and even more impressed with their customer service.