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9.6

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Freshbooks

Freshbooks Reviews in May 2025: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4

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Starts from $8/month when monthly

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Freshbooks Reviews & Ratings

4

Very Good

Based on 4589 ratings & 1299 reviews

Rating Distribution

Excellent

(1014)

Very Good

(186)

Good

(46)

Poor

(18)

Terible

(35)

Expert's Review

FreshBooks has proven to be an indispensable tool for small business owners, freelancers, and agencies seeking an easy-to-use, streamlined solution for invoicing, expense tracking, and basic accounting tasks. Its intuitive design, minimal learning curve, and robust features, such as time tracking, expense categorization, and project management, make it a standout ...Read more

Freshbooks pros and cons

  • Intuitive and user-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less robust compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 261-270 out of 1299

K

Karin

04/28/21

5 out of 5

I find it so incredibly irritating that…

I find it so incredibly irritating that Xero seems to be the flavour of the day talking to accountants in the UK. Come on Freshbooks - you need an educating strategy! Pffft. I'm sticking with Freshbooks. 10 years later and I'm still a fan. I'm not an accountant. Never want to be one. But using Freshbooks is so easy, it makes me feel completely in control of my business from an accounting point of view. Thanks for the killer customer service! Karin

RC

REEDS CLEANING SERVICES LLC

04/28/21

5 out of 5

My over all experience with FreshBooks…

My over all experience with FreshBooks has been great. My invoicing records are very accurate and they are delivered right away when invoicing.

KE

Kelly Eddy

04/27/21

5 out of 5

Best customer service and easy…

Best customer service and easy interface.

J

Jeremy

04/27/21

5 out of 5

customer service

The customer service and product support have always been superior.

B

Brooke

04/26/21

5 out of 5

Easy & Efficient!

Easy to use with many helpful tools built in! Makes running an agency so much simplier.

C

customer

04/26/21

5 out of 5

Great tool awesome way to keep track of…

Great tool awesome way to keep track of my business

C

customer

04/26/21

5 out of 5

Very friendly & helpful staff

Very friendly & helpful staff. Clear and informed communication. Intuitive, easy online experience.

C

customer

04/25/21

5 out of 5

I have multiple businesses that I…

I have multiple businesses that I manage using FreshBooks and it is extremely user friendly, efficient and easy to use. I am also really pleased with the continuous improvements that have been made over the last four years. The ability to accept payments online including ACH payments has been great!

S

SemperTech

04/20/21

5 out of 5

Lifesaver!

A lifesaver for the necessary evils of running a small business.

JM

Jane Murch

04/20/21

5 out of 5

No going back ...

I can’t imagine my work life without Freshbooks now! Thanks team.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].