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9.6

Spot Score

Freshbooks

Freshbooks Reviews in May 2025: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4

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Starts from $8/month when monthly

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Freshbooks Reviews & Ratings

4

Very Good

Based on 4589 ratings & 1299 reviews

Rating Distribution

Excellent

(1014)

Very Good

(186)

Good

(46)

Poor

(18)

Terible

(35)

Expert's Review

FreshBooks has proven to be an indispensable tool for small business owners, freelancers, and agencies seeking an easy-to-use, streamlined solution for invoicing, expense tracking, and basic accounting tasks. Its intuitive design, minimal learning curve, and robust features, such as time tracking, expense categorization, and project management, make it a standout ...Read more

Freshbooks pros and cons

  • Intuitive and user-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less robust compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 251-260 out of 1299

J

JF

05/04/21

5 out of 5

It's Just Right

FreshBooks has the perfect combination of functionality. Often times billing and/or accounting software can be bloated and complicated. FreshBooks is not. It's easy to use and allows me to do everything I need to regarding billing, tracking expenses, and running my business.

FC

Francesco Collura

05/04/21

5 out of 5

Freshbooks has made starting up a new…

Freshbooks has made starting up a new business easy by tracking and having my invoice look very professional

JG

Jason Gregg

05/04/21

5 out of 5

I have been using freshbooks for my small business

I have been using freshbooks for my small business for less than a year and I love it. Very easy to track my time. I also have a client that assigns projects to me and that is super simple to use in FB. Most importantly is that when I do have issues or can't figure something out their customer support staff is very helpful via phone or email.

JM

Jacqueline Myers

05/04/21

5 out of 5

Great for New Businesses and Beyond

I love Freshbooks! Due to Covid, I decided to start my own business last year, something I never imagined I would ever do. Of course, there was a big learning curve for contacts, insurance, etc. The one thing that was not a problem was taking care of the financial side with Freshbooks. So simple to use to keep track of invoices, expenses, clients, etc. This took a lot of stress off of me! In addition, I love site's interface, so pleasant to work with.

GM

Garrick McFadden

05/04/21

5 out of 5

FreshBooks Is Best Of Class

I have been using FreshBooks for about four years now. I find it does everything perfectly. I am a lawyer and I bill my time. The time capture tools that FreshBooks has allows me to accurately bill my clients. Then I can put that time into invoices that my clients can feel confident in. I use the invoices all of the time they give my business a level of credibility that I need.

DL

Don Lipper

05/04/21

5 out of 5

Whenever I had a problem the Freshbooks…

Whenever I had a problem the Freshbooks support team was immediately ready to help. Freshbooks as a product has made my life so much easier just from an invoicing point of view. Each client can see all of their invoices in one location. It makes getting paid so much easier. (My previous provider didn't have this feature and life became a nightmare.) I can't recommend Freshbooks enough.

SS

Squareast Studio

05/04/21

5 out of 5

Great for my Graphic Design business

Disclosure: This review was requested directly by FreshBooks. Truth: I would review them anyway, because I love FreshBooks. I run a branding and design agency and looked through all the payment services. FreshBooks won out because of their convenience, pricing, and ease of use. Everything I need is right there: reports, easy-to-see dashboard with all my income and expenses, easy invoice creation and tracking, comfortable interface (which is most important to me). Their mobile apps don't ...

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KD

Kevin Dunn

04/30/21

5 out of 5

I really enjoy using Freshbooks…

I really enjoy using Freshbooks bookkeeping software. I am just learning how to utilize most of the features. Some are very intuitive, some require a little thought to execute. Overall it is very pleasant and appealing to the eyes.

C

customer

04/29/21

5 out of 5

Love thisThe best!

Love this! After 30 years of battling Quickbooks we now have an easy way of creating and sending invoices! We can log into our phone, iPad, laptop or desktop so easily! OMG! We love it! Free help for us seniors too! Thanks FreshBooks!❤️❤️

C

customer

04/28/21

5 out of 5

Great app

This is app has been nothing but useful. It has helped me tremendously and made work so much easier.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].