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9.6

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Freshbooks

Freshbooks Reviews in May 2025: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4

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Starts from $8/month when monthly

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Freshbooks Reviews & Ratings

4

Very Good

Based on 4589 ratings & 1299 reviews

Rating Distribution

Excellent

(1014)

Very Good

(186)

Good

(46)

Poor

(18)

Terible

(35)

Expert's Review

FreshBooks has proven to be an indispensable tool for small business owners, freelancers, and agencies seeking an easy-to-use, streamlined solution for invoicing, expense tracking, and basic accounting tasks. Its intuitive design, minimal learning curve, and robust features, such as time tracking, expense categorization, and project management, make it a standout ...Read more

Freshbooks pros and cons

  • Intuitive and user-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less robust compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 241-250 out of 1299

PB

Patrick Brennan

05/04/21

5 out of 5

Freshbooks = Lifesaver

Freshbooks was a lifesaver for our oganization. Great product for reasonable price. Delivered all they promised. Geared towards small and medium size businesses, but can also handle large corporations. Easy to contact, and respond quickly if not immediately. Helpful personal guidance at start up. Can't say enough good things about Freshbooks.

GM

Garrick McFadden

05/04/21

5 out of 5

FreshBooks Is Best Of Class

I have been using FreshBooks for about four years now. I find it does everything perfectly. I am a lawyer and I bill my time. The time capture tools that FreshBooks has allows me to accurately bill my clients. Then I can put that time into invoices that my clients can feel confident in. I use the invoices all of the time they give my business a level of credibility that I need.

CR

Cade Rosche

05/04/21

5 out of 5

I own a small website design business…

I own a small website design business and I use FreshBooks to automate my bookkeeping. It is extremely useful and wouldn’t want to use anything else.

RL

Raquel Lozada

05/04/21

5 out of 5

Best Choice for Beginner Businesses

When I first started my small business I had researched several accounting softwares on the market. I decided to go with Freshbooks because it was one of the more affordable systems out there and also because it was easy to navigate and understand. It's been almost a year now and I honestly am so glad of the choice I made! Tax time was easier than I expected and Freshbooks is always open to feedback on how to improve their platform for its users. Love it!

MG

Matthew Gillespie

05/04/21

5 out of 5

Freshbooks is a life-saver

Freshbooks is a life-saver. Before, I was just using Paypal and an Excel sheet, but I would often forget to invoice or follow up with existing invoices. Freshbooks makes it easy to time-track and generates helpful analytics for understanding cash flow. They're also constantly improving the service with new features, so I know I won't quickly become outdated.

PK

Peter Kalajian

05/04/21

5 out of 5

Good app

Good app. Saves me tons of time on my billing, keeping track of expenses and time.

DL

Don Lipper

05/04/21

5 out of 5

Whenever I had a problem the Freshbooks…

Whenever I had a problem the Freshbooks support team was immediately ready to help. Freshbooks as a product has made my life so much easier just from an invoicing point of view. Each client can see all of their invoices in one location. It makes getting paid so much easier. (My previous provider didn't have this feature and life became a nightmare.) I can't recommend Freshbooks enough.

J

JF

05/04/21

5 out of 5

It's Just Right

FreshBooks has the perfect combination of functionality. Often times billing and/or accounting software can be bloated and complicated. FreshBooks is not. It's easy to use and allows me to do everything I need to regarding billing, tracking expenses, and running my business.

W

Wendell

05/04/21

5 out of 5

Built-in Time Tracker

FreshBooks has changed how I send invoices and track payments. I have started using it at the beginning of 2021, with 4 months into the system I have no regrets. My favorite tool is the time tracker.

DT

David Torrez

05/04/21

5 out of 5

Thumbs up!

Freshbooks has really helped me get the financial side of the business under control! A real time saver and easy to use.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].