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9.6

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Freshbooks

Freshbooks Reviews in May 2025: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4

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Starts from $8/month when monthly

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Freshbooks Reviews & Ratings

4

Very Good

Based on 4589 ratings & 1299 reviews

Rating Distribution

Excellent

(1014)

Very Good

(186)

Good

(46)

Poor

(18)

Terible

(35)

Expert's Review

FreshBooks has proven to be an indispensable tool for small business owners, freelancers, and agencies seeking an easy-to-use, streamlined solution for invoicing, expense tracking, and basic accounting tasks. Its intuitive design, minimal learning curve, and robust features, such as time tracking, expense categorization, and project management, make it a standout ...Read more

Freshbooks pros and cons

  • Intuitive and user-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less robust compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 231-240 out of 1299

AW

Andrea Wall

05/05/21

5 out of 5

User friendly and professional software solution

Super user friendly and professionally formatted invoicing software. Love that it saves and pre-populates my clients and most common item descriptions and rates. Visual dashboard shows me my YTD earnings and outstanding invoices. Recommend.

H

Hal

05/05/21

5 out of 5

Great for freelancers & consultants

Easy to use. Great support team. The ability to set up recurring invoices and retainers is particularly useful for me as a consultant.

WD

Welby De Leon

05/05/21

5 out of 5

Freshbooks has been great

Freshbooks has been great. Always a phone call away. Tons of information at your finger tips. I could not run my hvac business without them. The price is fair. I will never go without. FAN FOR LIFE!!

B

Belinda

05/05/21

5 out of 5

I love the simplicity of the time…

I love the simplicity of the time tracking and invoicing. I wish I had this for the last 20 years, as I was using an Excel spreadsheet. Freshbooks time is so much easier to manage.

JG

Jason Gregg

05/04/21

5 out of 5

I have been using freshbooks for my small business

I have been using freshbooks for my small business for less than a year and I love it. Very easy to track my time. I also have a client that assigns projects to me and that is super simple to use in FB. Most importantly is that when I do have issues or can't figure something out their customer support staff is very helpful via phone or email.

PP

Polina P

05/04/21

5 out of 5

As a freelancer

As a freelancer, I needed a a software that is cloud base and can track my hours of working on projects. Also, it has the ability to create invoices without spending too much time on it. FreshBooks was the one for me. I can even send invoices directly to clients and they can pay me directly through FreshBooks. It’s simple to use and does it all! So far, I’ve been very happy and will continue to use their services.

M

md

05/04/21

5 out of 5

Freshbooks is a great lightweight…

Freshbooks is a great lightweight solution for a small business book keeping. I love how easy it is to track mileage on my phone and quickly upload receipts for expenses. My invoices look professional, and I have the ability to accept multiple forms of payment through freshbooks. it only takes me a few minutes every day to do all that I need to do for accounting for my consulting business

FC

Francesco Collura

05/04/21

5 out of 5

Freshbooks has made starting up a new…

Freshbooks has made starting up a new business easy by tracking and having my invoice look very professional

BO

Brittany O'Sullivan

05/04/21

5 out of 5

Great customer service

Great customer service, easy to navigate!

WB

Will Bronitsky

05/04/21

5 out of 5

Freshbooks helps me keep my time…

Freshbooks helps me keep my time tracking and billing all in one place. It is easy to use and helpful for my day to day billing and accounting for my LLC

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].