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9.6

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Freshbooks

Freshbooks Reviews in May 2025: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4

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Starts from $8/month when monthly

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Freshbooks Reviews & Ratings

4

Very Good

Based on 4589 ratings & 1299 reviews

Rating Distribution

Excellent

(1014)

Very Good

(186)

Good

(46)

Poor

(18)

Terible

(35)

Expert's Review

FreshBooks has proven to be an indispensable tool for small business owners, freelancers, and agencies seeking an easy-to-use, streamlined solution for invoicing, expense tracking, and basic accounting tasks. Its intuitive design, minimal learning curve, and robust features, such as time tracking, expense categorization, and project management, make it a standout ...Read more

Freshbooks pros and cons

  • Intuitive and user-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less robust compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 221-230 out of 1299

J

Jonathan

06/14/21

5 out of 5

Using Freshbooks has saved me enormous…

Using Freshbooks has saved me enormous amounts of time and paperwork. And I don't even use it to it full capacity: I just create clients, projects, record time, and send invoices. But that is a huge advance over my previous methods.

AT

Arianna T

06/14/21

5 out of 5

Love Freshbooks!

Love Freshbooks. Not only is the price point perfect for my small business, but it's also incredibly intuitive. I didn't have to struggle to learn a crazy program in order to keep the back end of my business in order. I have enough balls in the air as a new business owner, so I needed this aspect of my business to really work for me. Couldn't speak more highly of this platform!

GW

Gillian W

06/02/21

5 out of 5

"FreshBook simplifies my accounting"

What do you like best about FreshBooks? User friendly interface makes it easy to create invoices and send them to clients. What do you dislike about FreshBooks? I find the time tracking too confusing to use. I wasn't able to clearly see a way to stay on having a running number of minutes billed per client. Recommendations to others considering FreshBooks: This is a simple and easy to use online accounting program for small businesses. It's good that they offer a number of different pricing ...

Read more

A

Andre

05/16/21

5 out of 5

Highly recommended for small businesses!

PROS: Working for an internet marketing and web design firm, our clients are making monthly payments on marketing and hosting services. With Freshbooks, I get to make a monthly-based invoice. It does this with its own set-it-and-forget-it approach that's comfortable to use and highly valuable. Our clients can now save paymet info whenever they're paying their initial invoice for faster payment every one month after.

P

Pat

05/11/21

5 out of 5

Many reasons to love FreshBooks

PROS: I love FreshBooks for many reasons. It offers excellent mobility and the customer support agents are helpful and friendly. You can use your mobile phone to input data on the go. I am able to give quotes to people right on the phone. Another advantage is I get to know when my client opens my invoice. This means I can know if my invoice went to spam and lies unopened. I can ask my client to open the invoice and get payment immediately. Plus, FreshBooks integrates smoothly with payment ...

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CG

Cindy Green

05/11/21

5 out of 5

As a small business we were looking for…

As a small business we were looking for a low cost solution for keeping our books (billing and accepting payments) when we found FreshBooks. We are thoroughly pleased with their service offering and even more impressed with their customer service.

F

Fran

05/11/21

5 out of 5

More than impressed

I have had a great and positive experience with Freshbooks as someone who has recently started working independently. Freshboooks allows me to keep track of my clients, invoices and where my time goes for each of my clients. Thank you!

CK

Caroline Kelly

05/09/21

5 out of 5

It is very user friendly and it’s my go…

It is very user friendly and it’s my go to. I have referred so many clients to use. I love I can run reports anytime I need it.

VS

V Sheree Williams

05/05/21

5 out of 5

Friendly to Use with Customer Service You Can Talk To

I have been using Freshbooks for maybe 3 years now and I love that it is affordable, friendly to use and the best part, YOU CAN TALK TO A HUMAN ON THE PHONE! Whenever I have a question, I can call without having to subscribe to one of the higher subscription levels. There are some features I would like to see that are not available at all, but for the time being, the service fits my bookkeeping needs.

JD

Julie Dinwoodie

05/05/21

5 out of 5

Trusted Accounting Tool

Trusted Accounting Tool Freshbooks keeps my company running smoothly. Their easy-to-use estimates, proposals, and invoicing allow me to seamlessly keep my accounting organized. It also lets me keep track of everything that's easy to hand over when tax time arrives.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].