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9.6

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Freshbooks

Freshbooks Reviews in July 2025: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4

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Freshbooks Reviews & Ratings

4

Very Good

Based on 4589 ratings & 1299 reviews

Rating Distribution

Excellent

(1014)

Very Good

(186)

Good

(46)

Poor

(18)

Terible

(35)

Expert's Review

FreshBooks has proven to be an indispensable tool for small business owners, freelancers, and agencies seeking an easy-to-use, streamlined solution for invoicing, expense tracking, and basic accounting tasks. Its intuitive design, minimal learning curve, and robust features, such as time tracking, expense categorization, and project management, make it a standout ...Read more

Freshbooks pros and cons

  • Intuitive and user-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less robust compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 221-230 out of 1299

NM

Nicole M

06/14/21

5 out of 5

Freshbooks in a lifesaver!

Freshbooks in a lifesaver with my business. Its super easy to use and helps me stay organized.

SB

Samantha Brinn-Haigh

06/14/21

5 out of 5

We use FreshBooks for our invoicing and…

We use FreshBooks for our invoicing and accounts receiveables. It really helps our business stay organized. It is easy to use and creates professional looking documents.

GW

Gillian W

06/02/21

5 out of 5

"FreshBook simplifies my accounting"

What do you like best about FreshBooks? User friendly interface makes it easy to create invoices and send them to clients. What do you dislike about FreshBooks? I find the time tracking too confusing to use. I wasn't able to clearly see a way to stay on having a running number of minutes billed per client. Recommendations to others considering FreshBooks: This is a simple and easy to use online accounting program for small businesses. It's good that they offer a number of different pricing ...

Read more

A

Andre

05/16/21

5 out of 5

Highly recommended for small businesses!

PROS: Working for an internet marketing and web design firm, our clients are making monthly payments on marketing and hosting services. With Freshbooks, I get to make a monthly-based invoice. It does this with its own set-it-and-forget-it approach that's comfortable to use and highly valuable. Our clients can now save paymet info whenever they're paying their initial invoice for faster payment every one month after.

P

Pat

05/11/21

5 out of 5

Many reasons to love FreshBooks

PROS: I love FreshBooks for many reasons. It offers excellent mobility and the customer support agents are helpful and friendly. You can use your mobile phone to input data on the go. I am able to give quotes to people right on the phone. Another advantage is I get to know when my client opens my invoice. This means I can know if my invoice went to spam and lies unopened. I can ask my client to open the invoice and get payment immediately. Plus, FreshBooks integrates smoothly with payment ...

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F

Fran

05/11/21

5 out of 5

More than impressed

I have had a great and positive experience with Freshbooks as someone who has recently started working independently. Freshboooks allows me to keep track of my clients, invoices and where my time goes for each of my clients. Thank you!

CG

Cindy Green

05/11/21

5 out of 5

As a small business we were looking for…

As a small business we were looking for a low cost solution for keeping our books (billing and accepting payments) when we found FreshBooks. We are thoroughly pleased with their service offering and even more impressed with their customer service.

CK

Caroline Kelly

05/09/21

5 out of 5

It is very user friendly and it’s my go…

It is very user friendly and it’s my go to. I have referred so many clients to use. I love I can run reports anytime I need it.

AW

Andrea Wall

05/05/21

5 out of 5

User friendly and professional software solution

Super user friendly and professionally formatted invoicing software. Love that it saves and pre-populates my clients and most common item descriptions and rates. Visual dashboard shows me my YTD earnings and outstanding invoices. Recommend.

WD

Welby De Leon

05/05/21

5 out of 5

Freshbooks has been great

Freshbooks has been great. Always a phone call away. Tons of information at your finger tips. I could not run my hvac business without them. The price is fair. I will never go without. FAN FOR LIFE!!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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