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9.6

Spot Score

Freshbooks

Freshbooks Reviews in May 2025: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4

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Starts from $8/month when monthly

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Freshbooks Reviews & Ratings

4

Very Good

Based on 4589 ratings & 1299 reviews

Rating Distribution

Excellent

(1014)

Very Good

(186)

Good

(46)

Poor

(18)

Terible

(35)

Expert's Review

FreshBooks has proven to be an indispensable tool for small business owners, freelancers, and agencies seeking an easy-to-use, streamlined solution for invoicing, expense tracking, and basic accounting tasks. Its intuitive design, minimal learning curve, and robust features, such as time tracking, expense categorization, and project management, make it a standout ...Read more

Freshbooks pros and cons

  • Intuitive and user-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less robust compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 211-220 out of 1299

KE

Konstantinos Efstathiou

06/14/21

5 out of 5

Freshbooks is simply amazing

Freshbooks actually helped an amateur business man like myself not worry about invoicing and reminders. In addition the reports they allow you to export are just what i need to provide my auditors every 3 months for the tax reports. Even though i am not using the other features, when i grow my business and i hire an inhouse person to manage invoicing, those features provided are actually amazing.

KA

Kate Amdahl

06/14/21

5 out of 5

The Freshbooks program is exactly what I needed..

The Freshbooks program is exactly what i needed for issuing my invoices. I invoiced over 2800 invoices last year and i was able to track and keep excellent numbers for my business.. Highly recommend Freshbooks !

P

PilgrimCD

06/14/21

5 out of 5

I have been with Freshbooks for 5 years…

I have been with Freshbooks for 5 years and they have only provided better and better.

AS

aaron sawyer

06/14/21

5 out of 5

Like the product

Like the product. Starting a new company and will continue using Freshbooks.

JM

Joshua Monge

06/14/21

5 out of 5

Definitely a go to Business Tool

The service has been great. It has allowed me to automate my services and keep my AR under control. It doesn't do everything but does enough to warrant the cost and the training of my clients to use this program for paying me. I like that Freshbooks updates the program every few months with new features. It always seems to get better and additive, then changing the paradigm I'm used to using. I recommend this to every small business owner I speak with, freelancer, and consultant. This is ...

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LM

Lynn McGill

06/14/21

5 out of 5

Freshbooks was very helpful to solve…

Freshbooks was very helpful to solve issues that I was having with my bank connection : )

A

Aron

06/14/21

5 out of 5

Freshbooks makes it super easy to grow

Freshbooks makes it super easy for our business to run and grow. Highly recommend!

BS

ben shockley

06/14/21

5 out of 5

I love FreshBooks

I love FreshBooks! I've spent many years using Quickbooks at places I've worked, and I tried it several times for my personal business use, but it has always been buggy, laggy, and just a pain to use. About two years ago I tried FreshBooks and thoroughly enjoyed using it from the very start. It's so easy and intuitive for me to use, and doesn't slow me down or make it more difficult to keep track of things, or getting invoices out and getting paid. Great piece of software, and have had ...

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TT

Trista Taylor

06/14/21

5 out of 5

Why use 5 apps when you can use 1? Freshbooks is the answer.

I love using Freshbooks! The ease of use has immensely improved the longer I've been using the platform. The updates that have been made make it easier than ever to log expenses, track time, create proposals (and have my clients sign them) and send invoices. I love that it makes it easy for my clients to pay (and automatically logs the credit card/ACH Banking fee as an expense on my end). It's like using 5 different apps in one. Also, being able to add my tax guy and team ...

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RV

Richard Visker

06/14/21

5 out of 5

Freshbooks is very user friendly with…

Freshbooks is very user friendly with the right features!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].