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9.6

Spot Score

Freshbooks

Freshbooks Reviews in July 2025: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4

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Starts from $8/month when monthly

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Freshbooks Reviews & Ratings

4

Very Good

Based on 4589 ratings & 1299 reviews

Rating Distribution

Excellent

(1014)

Very Good

(186)

Good

(46)

Poor

(18)

Terible

(35)

Expert's Review

FreshBooks has proven to be an indispensable tool for small business owners, freelancers, and agencies seeking an easy-to-use, streamlined solution for invoicing, expense tracking, and basic accounting tasks. Its intuitive design, minimal learning curve, and robust features, such as time tracking, expense categorization, and project management, make it a standout ...Read more

Freshbooks pros and cons

  • Intuitive and user-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less robust compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 211-220 out of 1299

B

Brad

06/14/21

5 out of 5

FreshBooks has been great!

FreshBooks has been great for my small business. Very easy to use and new features coming all the time.

JR

Jim Ranton

06/14/21

5 out of 5

My Experience

My experience with Freshbooks has always been positive largely due the ease of use of the software, reporting capability and the outstanding customer service provided every time I called.

K

KE

06/14/21

5 out of 5

Well designed UI

I have been using FreshBooks for maybe two years and still really like the interface. It makes billing (almost) a pleasure. Their customer service is good, too.

KH

Krista Howden

06/14/21

5 out of 5

Freshbooks is perfect for my small…

Freshbooks is perfect for my small business. It's easy to get started and allows me to scale up as my business grows. A very happy customer.

AT

Arianna T

06/14/21

5 out of 5

Love Freshbooks!

Love Freshbooks. Not only is the price point perfect for my small business, but it's also incredibly intuitive. I didn't have to struggle to learn a crazy program in order to keep the back end of my business in order. I have enough balls in the air as a new business owner, so I needed this aspect of my business to really work for me. Couldn't speak more highly of this platform!

A

Aron

06/14/21

5 out of 5

Freshbooks makes it super easy to grow

Freshbooks makes it super easy for our business to run and grow. Highly recommend!

JD

Jessica Dover

06/14/21

5 out of 5

Quickly solved the problem

Quickly solved the problem I was having issues updating my payment method to a new credit card, there seemed to be some bug and no matter how many times I entered the information the payment method would revert back to the old one. Freshbooks responded quickly to my concern and fixed it.

G

Garrett

06/14/21

5 out of 5

Amazing service and quality product.

Date of experience: June 15, 2021

P

PFI

06/14/21

5 out of 5

I love the FreshBooks platform

I love the FreshBooks platform. It is straightforward and easy to use. It has all the features I need and then some. It is also budget friendly. A+

B

Brian

06/14/21

5 out of 5

second business

I used to have a second business, and wanted to keep the books separate from my primary business. When I spoke to FreshBooks customer service, they set up my second business free of charge, so that I didn’t have to subscribe twice.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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