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9.6

Spot Score

Freshbooks

Freshbooks Reviews in May 2025: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4

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Starts from $8/month when monthly

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Freshbooks Reviews & Ratings

4

Very Good

Based on 4589 ratings & 1299 reviews

Rating Distribution

Excellent

(1014)

Very Good

(186)

Good

(46)

Poor

(18)

Terible

(35)

Expert's Review

FreshBooks has proven to be an indispensable tool for small business owners, freelancers, and agencies seeking an easy-to-use, streamlined solution for invoicing, expense tracking, and basic accounting tasks. Its intuitive design, minimal learning curve, and robust features, such as time tracking, expense categorization, and project management, make it a standout ...Read more

Freshbooks pros and cons

  • Intuitive and user-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less robust compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 201-210 out of 1299

NF

Nicole from HBCU 20x20

06/14/21

5 out of 5

Effective Tool for a Growing Business

Effective Tool for a Growing Business I remember when I first started my businesses and needed to send invoices. I initially used PayPal, but one of our corporate partners saw it as a red flag and I immediately began researching invoicing tools and came across FreshBooks. Since then, we have had no problems getting invoices created, sent and deposited immediately into our account. There are also perks like generating reports, seeing who has and has not paid their invoice and track ...

Read more

S

Sara

06/14/21

5 out of 5

Essential for my freelance business

I use Freshbooks to track hours and create and send invoices for my freelance writing business. I regularly juggle 8+ clients at one time, with a mix of hourly and project-based engagements, so it's essential to use a tool like Freshbooks to keep organized. The time I save with Freshbooks more than pays for the subscription itself. I've recommended it to many fellow freelancers.

N

Nc

06/14/21

5 out of 5

I also have a merchant account with my…

I also have a merchant account with my bank but using FreshBooks has been easier for my clients due to it being contactless and also for clients that can’t be onsite.

JW

Joyce Whitaker

06/14/21

5 out of 5

Good platform for small business

Good platform for small business! Love the ease and functionality.

AF

Alex Fertmann

06/14/21

5 out of 5

Freshbooks has allowed me to keep track…

Freshbooks has allowed me to keep track of my hours and automatically bill my clients. It handles follow up messages and I don't have to worry about hunting down my clients to get paid.

NS

Nustart Solutions

06/14/21

5 out of 5

I wish I had started using it years ago!

As a small business owner I tried to keep costs down and do my invoicing, expenses and sales tax on a google sheet. I wasted hours each month prepping invoices, preparing sales tax returns etc. Now, having used FreshBooks for a couple of years, I can safely say it saves me hours of time each month. Time that I can use to earn far more than it's monthly cost. Month end is a breeze, sales tax submissions are push button simple and I can easily keep on top of unpaid invoices and expenses. I ...

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J

Jeanne

06/14/21

5 out of 5

Expenses not updating

My expenses were not automatically importing from my bank. I contacted support and they quickly got back to me. The issue was quickly resolved. I appreciate Freshbook's quick support.

DD

Derek D

06/14/21

5 out of 5

Couldn’t Be Easier!

Freshbooks has made bookkeeping a breeze for me. I have it attached to my business accounts so I only need to jump into it 2 or 3 times a month to make sure my income and purchases are reconciled and balanced, but it does all the the heavy lifting for me. Last year was my first time being in business for myself and I used Freshbooks on a recommendation. When tax time came around, I printed 3 or 4 sheets of paper, went to my tax professional, and she got everything she needed off the pages. ...

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MR

Mikenzi Ross

06/14/21

5 out of 5

Service Providers Need FreshBooks

I can't imagine running my freelance business without FreshBooks. It was the 1st software investment I made, and I'm so grateful that I did. It's so easy to use, keeps me organized, confident, and anxiety-free. Working with my tax pro last year was a breeze, and it was genuinely all thanks to FreshBooks. Thanks so much <3

G

Garrett

06/14/21

5 out of 5

Amazing service and quality product.

Date of experience: June 15, 2021

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].