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9.6

Spot Score

Freshbooks

Freshbooks Reviews in July 2025: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4

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Freshbooks Reviews & Ratings

4

Very Good

Based on 4589 ratings & 1299 reviews

Rating Distribution

Excellent

(1014)

Very Good

(186)

Good

(46)

Poor

(18)

Terible

(35)

Expert's Review

FreshBooks has proven to be an indispensable tool for small business owners, freelancers, and agencies seeking an easy-to-use, streamlined solution for invoicing, expense tracking, and basic accounting tasks. Its intuitive design, minimal learning curve, and robust features, such as time tracking, expense categorization, and project management, make it a standout ...Read more

Freshbooks pros and cons

  • Intuitive and user-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less robust compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 201-210 out of 1299

DD

Derek D

06/14/21

5 out of 5

Couldn’t Be Easier!

Freshbooks has made bookkeeping a breeze for me. I have it attached to my business accounts so I only need to jump into it 2 or 3 times a month to make sure my income and purchases are reconciled and balanced, but it does all the the heavy lifting for me. Last year was my first time being in business for myself and I used Freshbooks on a recommendation. When tax time came around, I printed 3 or 4 sheets of paper, went to my tax professional, and she got everything she needed off the pages. ...

Read more

MR

Mikenzi Ross

06/14/21

5 out of 5

Service Providers Need FreshBooks

I can't imagine running my freelance business without FreshBooks. It was the 1st software investment I made, and I'm so grateful that I did. It's so easy to use, keeps me organized, confident, and anxiety-free. Working with my tax pro last year was a breeze, and it was genuinely all thanks to FreshBooks. Thanks so much <3

KB

Katrina B. Weschler

06/14/21

5 out of 5

As a contract worker

As a contract worker, I depend on Freshbooks to track my hours, projects and invoices. They are affordable and easy to use and I could not imagine being self-employed without them.

E

Eloisa

06/14/21

5 out of 5

Great and easy to deal with.

Date of experience: June 15, 2021

TT

Trista Taylor

06/14/21

5 out of 5

Why use 5 apps when you can use 1? Freshbooks is the answer.

I love using Freshbooks! The ease of use has immensely improved the longer I've been using the platform. The updates that have been made make it easier than ever to log expenses, track time, create proposals (and have my clients sign them) and send invoices. I love that it makes it easy for my clients to pay (and automatically logs the credit card/ACH Banking fee as an expense on my end). It's like using 5 different apps in one. Also, being able to add my tax guy and team ...

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MB

Marc Bristowe

06/14/21

5 out of 5

An excellent experience all round

An excellent, well designed and easy-to-use UI that is a genuine pleasure to use. Using the software has really helped me in my business. The team have also been very helpful and responsive when I've contacted them.

KT

Kat T

06/14/21

5 out of 5

I love Freshbooks

I love Freshbooks! They provide me with the ability to invoice anyone, anywhere in a simple and easy platform. My favourite tool that I always use is the reminder feature. That way I'm not having to think about following up with payments!

RV

Richard Visker

06/14/21

5 out of 5

Freshbooks is very user friendly with…

Freshbooks is very user friendly with the right features!

J

Jonathan

06/14/21

5 out of 5

Using Freshbooks has saved me enormous…

Using Freshbooks has saved me enormous amounts of time and paperwork. And I don't even use it to it full capacity: I just create clients, projects, record time, and send invoices. But that is a huge advance over my previous methods.

MM

Meghan Maynard-Lederman

06/14/21

5 out of 5

This program makes bookkeeping easy

This program makes bookkeeping easy. User friendly and appropriate for those (like me) with no bookkeeping training.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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