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9.6

Spot Score

Freshbooks

Freshbooks Reviews in July 2026: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4.59

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Freshbooks Reviews & Ratings

4.59

Excellent

Based on 1379 ratings & 1352 reviews

Rating Distribution

Excellent

(1053)

Very Good

(195)

Good

(51)

Poor

(18)

Terible

(35)

Spotsaas Editor’s POV

FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more

Freshbooks pros and cons

  • User-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 201-210 out of 1352

OW

Ocea Wraye

06/18/21

5 out of 5

Freshbooks is easy and efficient

Freshbooks is easy and efficient. I do however wish it had some of the quickbooks features, nonetheless it gets the job done in a simple way.

BG

Brian Goebel

06/17/21

5 out of 5

FreshBooks has made my life easier!

Freshbooks has allowed me a high level of efficiency in taking care of my clients. From the time tracking to the reporting to the seamless invoicing, it has made my life easier. Thank you.

BG

Brian Goebel

06/17/21

5 out of 5

FreshBooks has made my life easier!

Freshbooks has allowed me a high level of efficiency in taking care of my clients. From the time tracking to the reporting to the seamless invoicing, it has made my life easier. Thank you.

KE

Katie Evenden

06/15/21

5 out of 5

Great for small businesses

I have a small graphic design business, and fresh books makes it easy for me to send invoices, estimates, keep track of my time spent on each client/project, track my expenses and see how well my business is doing at a glance. I highly recommend!

A

Annette

06/15/21

5 out of 5

Freshbook easily lets me track the time…

Freshbook easily lets me track the time I spend on projects and then bill the customer accordingly. I like the time report I can generate and the invoices as well.

AK

Andrea Kelly

06/15/21

5 out of 5

Time saver!

FreshBooks makes my life as a business owner so much easier! I have some hourly clients and some flat rate clients. I’m able to track my time and bill both hourly and flat rate easily and on a recurring basis. I also love that I can easily track my expenses by connecting my bank account. All for a really fair price too. So thankful for FreshBooks!

MJ

MS JAMEE THOMPSON

06/15/21

5 out of 5

FreshBooks is easy for me to use

FreshBooks is easy for me to use. I invoice, print statements, and reports all from the same program. Any questions I've had have always been answered promptly. Even my tax accountant thinks it's a great program!

BC

Brian Corliss

06/15/21

5 out of 5

I have loved my experience with…

I have loved my experience with FreshBooks. No glitches and excellent customer service.

KC

Kathryn Collins

06/15/21

5 out of 5

It's a great easy platform to keep…

It's a great easy platform to keep track of business dealings. Highly recommend

RP

Russell Petrie

06/15/21

5 out of 5

Very grateful for the attentive staff…

Very grateful for the attentive staff who answer the phones and make my challenges go away. Thanks FRESHBOOKS!!!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].