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9.6

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Freshbooks

Freshbooks Reviews in May 2025: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4

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Starts from $8/month when monthly

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Freshbooks Reviews & Ratings

4

Very Good

Based on 4589 ratings & 1299 reviews

Rating Distribution

Excellent

(1014)

Very Good

(186)

Good

(46)

Poor

(18)

Terible

(35)

Expert's Review

FreshBooks has proven to be an indispensable tool for small business owners, freelancers, and agencies seeking an easy-to-use, streamlined solution for invoicing, expense tracking, and basic accounting tasks. Its intuitive design, minimal learning curve, and robust features, such as time tracking, expense categorization, and project management, make it a standout ...Read more

Freshbooks pros and cons

  • Intuitive and user-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less robust compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 191-200 out of 1299

SB

Sarah B Clark

06/14/21

5 out of 5

FreshBooks Works Great For Me!

I have been using FreshBooks for about 1 1/2 years and as a new sole-proprietor it has made my accounting very easy for me to manage. I am able to create proposals and turn them into invoices seamlessly and tracking payments, projects and hours worked on each project has been great. I have my bank account linked so reconciliation is easy too! My accountant has access which is great for tax season. The mobile app is great for uploading receipts and quick checking items. The mileage recorder ...

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L

LizG

06/14/21

5 out of 5

Freshbook delivers

Freshbook works as expected. No complaints. It is easy to use.

KH

Krista Howden

06/14/21

5 out of 5

Freshbooks is perfect for my small…

Freshbooks is perfect for my small business. It's easy to get started and allows me to scale up as my business grows. A very happy customer.

JD

Jessica Dover

06/14/21

5 out of 5

Quickly solved the problem

Quickly solved the problem I was having issues updating my payment method to a new credit card, there seemed to be some bug and no matter how many times I entered the information the payment method would revert back to the old one. Freshbooks responded quickly to my concern and fixed it.

NM

Nicole M

06/14/21

5 out of 5

Freshbooks in a lifesaver!

Freshbooks in a lifesaver with my business. Its super easy to use and helps me stay organized.

BM

Brian Miller

06/14/21

5 out of 5

Simple, Effective, and a huge time saver!

This has been a fantastic tool for our team of 6 consultants to track hours and invoice based on projects with multiple team members working against it. Tracking invoices and payments, and being able to easily audit & review team clocked hours has been indispensable!

E

Eva

06/14/21

5 out of 5

Freshbooks makes running my business…

Freshbooks makes running my business easier.

AW

Andrew Wightman

06/14/21

5 out of 5

Great software at a great price

Been using freshbooks for well over a year. Very happy with the service. Interface is easy to use, we can quickly get our reports and view our numbers at any time. Highly recommend them to anyone looking for reliable accounting software.

MV

Max VelDink

06/14/21

5 out of 5

For anyone with a new and growing business, Freshbooks is the easier accounting software to get started.

I've used Freshbooks since opening my development agency in January 2020 and it is been invaluable. The simple client, project, expense and time tracking features that allow for automatic invoices make the administrative chores of running a business streamlined and actually enjoyable. For anyone with a new and growing business, Freshbooks is the easier accounting software to get started.

L

Lucas

06/14/21

5 out of 5

I had an issue with bank importing that…

I had an issue with bank importing that unfortunately took a while to solve. But the team at FreshBooks kept me informed every step of the way, and followed up with new developments as information became available. Ultimately the issue was resolved to my satisfaction and I am happy to have had their help!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].