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9.6

Spot Score

Freshbooks

Freshbooks Reviews in May 2025: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4

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Starts from $8/month when monthly

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Freshbooks Reviews & Ratings

4

Very Good

Based on 4589 ratings & 1299 reviews

Rating Distribution

Excellent

(1014)

Very Good

(186)

Good

(46)

Poor

(18)

Terible

(35)

Expert's Review

FreshBooks has proven to be an indispensable tool for small business owners, freelancers, and agencies seeking an easy-to-use, streamlined solution for invoicing, expense tracking, and basic accounting tasks. Its intuitive design, minimal learning curve, and robust features, such as time tracking, expense categorization, and project management, make it a standout ...Read more

Freshbooks pros and cons

  • Intuitive and user-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less robust compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 181-190 out of 1299

SS

Sandra Sturges

06/14/21

5 out of 5

I am retired

I am retired. With the advent of Covid I agreed to take on a special project for my former employer. Fresh books was the answer for me to track my time, expenses and billing for a very reasonable price. It is easy to use and sure beats spread sheets plus produces a professional looking invoice. Terrific, scaleable program.

P

PilgrimCD

06/14/21

5 out of 5

I have been with Freshbooks for 5 years…

I have been with Freshbooks for 5 years and they have only provided better and better.

DD

Derek D

06/14/21

5 out of 5

Couldn’t Be Easier!

Freshbooks has made bookkeeping a breeze for me. I have it attached to my business accounts so I only need to jump into it 2 or 3 times a month to make sure my income and purchases are reconciled and balanced, but it does all the the heavy lifting for me. Last year was my first time being in business for myself and I used Freshbooks on a recommendation. When tax time came around, I printed 3 or 4 sheets of paper, went to my tax professional, and she got everything she needed off the pages. ...

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E

Eloisa

06/14/21

5 out of 5

Great and easy to deal with.

Date of experience: June 15, 2021

MM

Meghan Maynard-Lederman

06/14/21

5 out of 5

This program makes bookkeeping easy

This program makes bookkeeping easy. User friendly and appropriate for those (like me) with no bookkeeping training.

KH

Krista Howden

06/14/21

5 out of 5

Freshbooks is perfect for my small…

Freshbooks is perfect for my small business. It's easy to get started and allows me to scale up as my business grows. A very happy customer.

S

Sara

06/14/21

5 out of 5

Essential for my freelance business

I use Freshbooks to track hours and create and send invoices for my freelance writing business. I regularly juggle 8+ clients at one time, with a mix of hourly and project-based engagements, so it's essential to use a tool like Freshbooks to keep organized. The time I save with Freshbooks more than pays for the subscription itself. I've recommended it to many fellow freelancers.

RP

Regan P. Watts

06/14/21

5 out of 5

Easy Peasy, Lemon Squeezy

I have been a FreshBooks customer for more than a year. The platform is straightforward, intuitive, and easy to use. The functionality is perfect for my business needs, and the added benefit of being able to accept payments via Stripe makes it my go-to when managing the financial elements of my business. Highly recommended!

D

David

06/14/21

5 out of 5

Freshbooks has been a gamechanger for…

Freshbooks has been a gamechanger for running my business. Setting up recurring invoices is a breeze and what I rely on the most. I love that there is an app counterpart that I can check on payment statuses any time. I always recommend Freshbooks when someone asks for an invoicing system!

SB

Sarah B Clark

06/14/21

5 out of 5

FreshBooks Works Great For Me!

I have been using FreshBooks for about 1 1/2 years and as a new sole-proprietor it has made my accounting very easy for me to manage. I am able to create proposals and turn them into invoices seamlessly and tracking payments, projects and hours worked on each project has been great. I have my bank account linked so reconciliation is easy too! My accountant has access which is great for tax season. The mobile app is great for uploading receipts and quick checking items. The mileage recorder ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].