9.6
SpotScore
Freshbooks Reviews in October 2026: User Ratings, Pros & Cons
Invoicing made easy. Anytime, anywhere.
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Starts from $8 / month when monthly
Freshbooks Reviews & Ratings
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Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 181-190 out of 1352
LP
Luke Paglianete
09/08/21
Easy Peasy
So easy to create my monthly invoices. Easier to apply payments! Only one thing I can't figure out: If I attach an invoice (PDF) to an expense and it is incorrect, I cannot change the uploaded file. I must delete the expense and start over. Otherwise, all good!!!
TW
Travis Wade
09/08/21
I’ve tried several invoicing softwares…
I’ve tried several invoicing softwares in the past and was never able to find something that felt right for me and my business. Then I came across freshbooks on a google search. I decided to give the trial offer a shot. I’ve now been using freshbooks for 3 + years and do not see myself changing services. The platform is very easy to use. I love the look and the feel of the dashboard. Customer service is too notch. The few times I have had issues, supoort has been very helpfully and always ...
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J
Josh
07/22/21
You can save money and time with this app
PROS: I love that FreshBooks is easy to set up and use. We are saving a lot by switching over from credit card and merchant account processing through our bank which used to cost a lot. The saved money is more than the subscription we pay for FreshBooks. Another great thing is they are keeping the price constant though they keep adding new features and tools to the software.
C
CK
07/01/21
I love using Freshbooks and recommend…
I love using Freshbooks and recommend it to my clients.
C
CK
07/01/21
I love using Freshbooks and recommend…
I love using Freshbooks and recommend it to my clients.
CM
Cristian Marin
06/30/21
Concise
Concise, simple and straight to the point
CM
Cristian Marin
06/30/21
Concise
Concise, simple and straight to the point
DB
Debra Best Sphr
06/27/21
Customer service rep outstanding
Customer service rep outstanding; UI changes happen without communication, however not her fault. Better end-user communication from the top, please!
DB
Debra Best Sphr
06/27/21
Customer service rep outstanding
Customer service rep outstanding; UI changes happen without communication, however not her fault. Better end-user communication from the top, please!
JC
Jessica Cacho
06/21/21
Great for freelancers and independent contractors!
I've been using Freshbooks for almost two years since I started freelancing and it's made the accounting aspect of my solo graphic design business much simpler than I originally anticipated. I decided to go with Freshbooks over Quickbooks because it had the features I needed at a more affordable price. I can't speak to how well it compares for a larger scale business than mine, but for me it's well worth it to have time tracking, invoicing, and payments all managed in one place as it saves ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].