9.6
Spot Score
Freshbooks Reviews in July 2026: User Ratings, Pros & Cons
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Freshbooks Reviews & Ratings
Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 181-190 out of 1352
TW
Travis Wade
09/08/21
I’ve tried several invoicing softwares…
I’ve tried several invoicing softwares in the past and was never able to find something that felt right for me and my business. Then I came across freshbooks on a google search. I decided to give the trial offer a shot. I’ve now been using freshbooks for 3 + years and do not see myself changing services. The platform is very easy to use. I love the look and the feel of the dashboard. Customer service is too notch. The few times I have had issues, supoort has been very helpfully and always ...
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L
Laurie.S
09/08/21
I love Freshbooks!
I love Freshbooks! The only thing I would like to see change is the ability to to add attachments to estimates. Other then that, its amazing.
J
Josh
07/22/21
You can save money and time with this app
PROS: I love that FreshBooks is easy to set up and use. We are saving a lot by switching over from credit card and merchant account processing through our bank which used to cost a lot. The saved money is more than the subscription we pay for FreshBooks. Another great thing is they are keeping the price constant though they keep adding new features and tools to the software.
C
CK
07/01/21
I love using Freshbooks and recommend…
I love using Freshbooks and recommend it to my clients.
C
CK
07/01/21
I love using Freshbooks and recommend…
I love using Freshbooks and recommend it to my clients.
CM
Cristian Marin
06/30/21
Concise
Concise, simple and straight to the point
CM
Cristian Marin
06/30/21
Concise
Concise, simple and straight to the point
DB
Debra Best Sphr
06/27/21
Customer service rep outstanding
Customer service rep outstanding; UI changes happen without communication, however not her fault. Better end-user communication from the top, please!
DB
Debra Best Sphr
06/27/21
Customer service rep outstanding
Customer service rep outstanding; UI changes happen without communication, however not her fault. Better end-user communication from the top, please!
TN
Todd Newman
06/21/21
Very satisfied!
I have used FreshBooks for my small business accounting and so far it’s been very good. I’ve tried other programs in the past, but FreshBooks is just easier to use and if you get in a jam, the customer service is great to help you out. I’ve found a great accounting system that os user friendly and easy for clients to use on their end as well. Thank you FreshBooks!!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].