9.6
Spot Score
Freshbooks Reviews in July 2026: User Ratings, Pros & Cons
Invoicing made easy. Anytime, anywhere.
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Starts from $8 / month when monthly
Freshbooks Reviews & Ratings
Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 171-180 out of 1352
GS
Griffin Sinn
09/08/21
FreshBooks is great for invoices
We've been using FreshBooks for 9 months now and it's been a great experience. We exclusively use FreshBooks for all of our invoices and between the automatic reminders and how easy it is for customers to pay, the vast majority of our invoices are paid early or on time.
GN
Geoff Nolan
09/08/21
Wonderful Experience
I really love the fact I can add an expense and bill it back to a client.
TG
Tanya Gleason
09/08/21
Freshbooks is a game changer
Freshbooks is user-friendly, pleasing to the eye, and makes time tracking and billing super simple! I use it to track projects across multiple clients for my independent contracting business. It's a one-stop-shop for tracking time, billing, and project sharing across your team. I recommend Freshbooks for all small business owners. It has helped me keep track of all kinds of important information in one place and makes invoicing actually enjoyable.
P
Prince
09/08/21
Invoicing simplified
Freshbooks has made my Invoicing pretty simple. No more forgetting to invoice clients, no more difficulties in tracking payments. The app is so beneficial and value adding.
SN
Stephen Nadeau
09/08/21
Great
Great, intuitive product.
BM
Bordercollie mom
09/08/21
I own and run a small mom and pop…
I own and run a small mom and pop business. Fresh books keeps me organized and very professional for my customers.
DQ
Danny Quinn
09/08/21
As a small/micro business owner
As a small/micro business owner, Freshbooks is the biggest time saver we have. Tracking all our expenses is such a time saver. The invoicing is great. I highly recommend Freshbooks to anyone.
TK
Tommy Kramer
09/08/21
I like using this software because for…
I like using this software because for a smaller business owner it has everything I need and more, but without the clutter. I wish there was a way to pick and choose your own plan, ie I need the unlimited clients but I do not need the payroll portion of the software.
KM
Kris McFarlane
09/08/21
Zero to digital hero!
Freshbooks has taken my business from 0 to digital hero! In a day and age where your online image is everything, you can count on FreshBooks.
LP
Luke Paglianete
09/08/21
Easy Peasy
So easy to create my monthly invoices. Easier to apply payments! Only one thing I can't figure out: If I attach an invoice (PDF) to an expense and it is incorrect, I cannot change the uploaded file. I must delete the expense and start over. Otherwise, all good!!!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].