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9.6

Spot Score

Freshbooks

Freshbooks Reviews in May 2025: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4

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Starts from $8/month when monthly

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Freshbooks Reviews & Ratings

4

Very Good

Based on 4589 ratings & 1299 reviews

Rating Distribution

Excellent

(1014)

Very Good

(186)

Good

(46)

Poor

(18)

Terible

(35)

Expert's Review

FreshBooks has proven to be an indispensable tool for small business owners, freelancers, and agencies seeking an easy-to-use, streamlined solution for invoicing, expense tracking, and basic accounting tasks. Its intuitive design, minimal learning curve, and robust features, such as time tracking, expense categorization, and project management, make it a standout ...Read more

Freshbooks pros and cons

  • Intuitive and user-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less robust compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 171-180 out of 1299

F

FreshyFresh

06/14/21

5 out of 5

Freshbooks offers a very well-rounded…

Freshbooks offers a very well-rounded product at a reasonable price, compared to alternatives. It's also much easier (and more enjoyable) to use. The couple times I've needed to reach out to support, the followup came in a reasonable timeframe. All-in-all I'm a happy customer.

SS

Sandra Sturges

06/14/21

5 out of 5

I am retired

I am retired. With the advent of Covid I agreed to take on a special project for my former employer. Fresh books was the answer for me to track my time, expenses and billing for a very reasonable price. It is easy to use and sure beats spread sheets plus produces a professional looking invoice. Terrific, scaleable program.

AK

Ashley Kimlinger

06/14/21

5 out of 5

Easy to navigate and use

Freshbooks has been a great tool for my independent graphic design business. It is easy to navigate, set up projects and invoice clients. I have a couple nuances that I'd change if I could, but very satisfied. I've trialed other services and felt the interface was more complex than what I wanted.

BB

Britt Bates

06/14/21

5 out of 5

Freshbooks is amazing!

I love using Freshbooks! I find everything about the software beautiful, intuitive, and simple to use. I recommend it to all small business owners I meet! I love that my invoicing looks professional, and I get paid faster. My only feedback is that I wish it were possible to quickly upload PDF receipts to my Expenses from Google Drive — the only two options are from My Computer or Dropbox. Since my receipts are automatically saved to Drive, this creates an extra step for me. All in all, I ...

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MB

Marc Bristowe

06/14/21

5 out of 5

An excellent experience all round

An excellent, well designed and easy-to-use UI that is a genuine pleasure to use. Using the software has really helped me in my business. The team have also been very helpful and responsive when I've contacted them.

KT

Kat T

06/14/21

5 out of 5

I love Freshbooks

I love Freshbooks! They provide me with the ability to invoice anyone, anywhere in a simple and easy platform. My favourite tool that I always use is the reminder feature. That way I'm not having to think about following up with payments!

MM

Meghan Maynard-Lederman

06/14/21

5 out of 5

This program makes bookkeeping easy

This program makes bookkeeping easy. User friendly and appropriate for those (like me) with no bookkeeping training.

JR

Jim Ranton

06/14/21

5 out of 5

My Experience

My experience with Freshbooks has always been positive largely due the ease of use of the software, reporting capability and the outstanding customer service provided every time I called.

P

PFI

06/14/21

5 out of 5

I love the FreshBooks platform

I love the FreshBooks platform. It is straightforward and easy to use. It has all the features I need and then some. It is also budget friendly. A+

B

Brian

06/14/21

5 out of 5

second business

I used to have a second business, and wanted to keep the books separate from my primary business. When I spoke to FreshBooks customer service, they set up my second business free of charge, so that I didn’t have to subscribe twice.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].