9.6
SpotScore
Freshbooks Reviews in October 2026: User Ratings, Pros & Cons
Invoicing made easy. Anytime, anywhere.
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Freshbooks Reviews & Ratings
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Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 161-170 out of 1352
SM
Shawn M
09/22/21
Super easy to use
Super easy to use, customer friendly and built for business owners not primarily for accountants which is why I love it!
JA
Jose Acosta
09/22/21
The best!
For a first time business' owner, I find FreshBooks to be very helpful and user friendly. Eugene, my Account representative, did a great job at getting me started. Only thing I see missing so far, is the option of seeing a section for sent invoices by email, similar to an email app.
GM
Growth Marketing Co
09/22/21
I love Freshbooks
I love Freshbooks, it’s super user friendly and easy to keep track of my businesses invoices/expenses!
JF
Josh Freitag
09/13/21
I have had very good customer service…
I have had very good customer service when I have not been able to figure something out. I seem to be having issues with my bank connection a couple times though. Not sure if it is all on freshbooks or if it is a combination of my bank and freshbooks. That’s the only thing negative I would have to say so far. When I called the tech support they were very helpful though.
FA
Fatimat Ayinla
09/12/21
My business is beginning to grow to a…
My business is beginning to grow to a level that I can't keep track of everything in my notepad anymore and FreshBooks has been a great help. The mobile app makes it so much easier for me to log things like receipts as soon as I get them.
EB
Ebenezer B
09/10/21
"An intelligent tool for online accounting and invoicing."
What do you like best about FreshBooks? This tool has a highly customizable user interface to work with. It's simple to create and send invoices quickly with FreshBooks. I like the ease to track and manage expenses with this tool. Bank reconciliation is well facilitated with this tool. It's easy to generate financial statements reports with FreshBooks. What do you dislike about FreshBooks? I haven't experienced any drawback while using this tool as it makes accounting ...
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CF
CFP Flower
09/10/21
good
Try it . you will like it .
N
Nathan
09/10/21
I have had a pleasant experience so far…
I have had a pleasant experience so far with using FreshBooks. I have no complaints. Keep up the good work.
DP
Dani Popova
09/09/21
You won't regret getting Freshbooks
This is the most helpful software for my business. Super user friendly. They also have the best customer service, when you need anything.
BM
Buzz Marketing
09/09/21
5 Star from an Entrepreneur
As an entrepreneur, I've been using Freshbooks for over 8 years now, and have grown and evolved with the accounting software. Freshbooks makes it easy to invoice quickly and accept many payment options. The reporting capabilities are robust and help with capacity planning and measuring project profitability.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].