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9.6

Spot Score

Freshbooks

Freshbooks Reviews in May 2025: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4

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Starts from $8/month when monthly

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Freshbooks Reviews & Ratings

4

Very Good

Based on 4589 ratings & 1299 reviews

Rating Distribution

Excellent

(1014)

Very Good

(186)

Good

(46)

Poor

(18)

Terible

(35)

Expert's Review

FreshBooks has proven to be an indispensable tool for small business owners, freelancers, and agencies seeking an easy-to-use, streamlined solution for invoicing, expense tracking, and basic accounting tasks. Its intuitive design, minimal learning curve, and robust features, such as time tracking, expense categorization, and project management, make it a standout ...Read more

Freshbooks pros and cons

  • Intuitive and user-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less robust compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 161-170 out of 1299

AC

Alex Casey

06/14/21

5 out of 5

Freshbooks is a great invoicing system

Freshbooks is a great invoicing system. I've had no issues since I started using it a year ago. Technical support is very helpful if I've ever needed it.

L

Lucas

06/14/21

5 out of 5

I had an issue with bank importing that…

I had an issue with bank importing that unfortunately took a while to solve. But the team at FreshBooks kept me informed every step of the way, and followed up with new developments as information became available. Ultimately the issue was resolved to my satisfaction and I am happy to have had their help!

AB

Alfred Bere

06/14/21

5 out of 5

FreshBooks is affordable and easy to…

FreshBooks is affordable and easy to use. I will strongly recommend it for start ups like myself.

H

Hopjim

06/14/21

5 out of 5

Have found FreshBooks easy to use

Have found FreshBooks easy to use. Provides a professional brand image when billing. Tools that allow for follow up on payments helpful in managing cash flow.

AF

Alex Fertmann

06/14/21

5 out of 5

Freshbooks has allowed me to keep track…

Freshbooks has allowed me to keep track of my hours and automatically bill my clients. It handles follow up messages and I don't have to worry about hunting down my clients to get paid.

J

Jeanne

06/14/21

5 out of 5

Expenses not updating

My expenses were not automatically importing from my bank. I contacted support and they quickly got back to me. The issue was quickly resolved. I appreciate Freshbook's quick support.

MR

Mikenzi Ross

06/14/21

5 out of 5

Service Providers Need FreshBooks

I can't imagine running my freelance business without FreshBooks. It was the 1st software investment I made, and I'm so grateful that I did. It's so easy to use, keeps me organized, confident, and anxiety-free. Working with my tax pro last year was a breeze, and it was genuinely all thanks to FreshBooks. Thanks so much <3

MB

Marc Bristowe

06/14/21

5 out of 5

An excellent experience all round

An excellent, well designed and easy-to-use UI that is a genuine pleasure to use. Using the software has really helped me in my business. The team have also been very helpful and responsive when I've contacted them.

RV

Richard Visker

06/14/21

5 out of 5

Freshbooks is very user friendly with…

Freshbooks is very user friendly with the right features!

JR

Jim Ranton

06/14/21

5 out of 5

My Experience

My experience with Freshbooks has always been positive largely due the ease of use of the software, reporting capability and the outstanding customer service provided every time I called.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].