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Freshbooks

Freshbooks Reviews in May 2025: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4

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Starts from $8/month when monthly

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Freshbooks Reviews & Ratings

4

Very Good

Based on 4589 ratings & 1299 reviews

Rating Distribution

Excellent

(1014)

Very Good

(186)

Good

(46)

Poor

(18)

Terible

(35)

Expert's Review

FreshBooks has proven to be an indispensable tool for small business owners, freelancers, and agencies seeking an easy-to-use, streamlined solution for invoicing, expense tracking, and basic accounting tasks. Its intuitive design, minimal learning curve, and robust features, such as time tracking, expense categorization, and project management, make it a standout ...Read more

Freshbooks pros and cons

  • Intuitive and user-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less robust compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 151-160 out of 1299

KC

Kathryn Collins

06/15/21

5 out of 5

It's a great easy platform to keep…

It's a great easy platform to keep track of business dealings. Highly recommend

KE

Katie Evenden

06/15/21

5 out of 5

Great for small businesses

I have a small graphic design business, and fresh books makes it easy for me to send invoices, estimates, keep track of my time spent on each client/project, track my expenses and see how well my business is doing at a glance. I highly recommend!

DG

Danny Griffith

06/15/21

5 out of 5

Great People!!

FreshBooks is always there to help me and staff is friendly, and knows their product!! Always a pleasure to work with!!

BC

Brian Corliss

06/15/21

5 out of 5

I have loved my experience with…

I have loved my experience with FreshBooks. No glitches and excellent customer service.

S

Shelley

06/15/21

5 out of 5

Love It!

Freshbooks is an easy way to keep up with all my invoices. The report section is wonderful. Everything I need in one spot! Love it!!!

BA

Beth Ann Locke

06/15/21

5 out of 5

Freshbooks makes it easy!

I'm not too techie, but setting up customers, stripe, putting together invoices, etc. has been one of the easiest parts of starting a business! The reminders help keep certain things on autopilot for me - meaning the money arrives when it should, not when I remind myself to bill.

MJ

MS JAMEE THOMPSON

06/15/21

5 out of 5

FreshBooks is easy for me to use

FreshBooks is easy for me to use. I invoice, print statements, and reports all from the same program. Any questions I've had have always been answered promptly. Even my tax accountant thinks it's a great program!

RP

Russell Petrie

06/15/21

5 out of 5

Very grateful for the attentive staff…

Very grateful for the attentive staff who answer the phones and make my challenges go away. Thanks FRESHBOOKS!!!

AK

Andrea Kelly

06/15/21

5 out of 5

Time saver!

FreshBooks makes my life as a business owner so much easier! I have some hourly clients and some flat rate clients. I’m able to track my time and bill both hourly and flat rate easily and on a recurring basis. I also love that I can easily track my expenses by connecting my bank account. All for a really fair price too. So thankful for FreshBooks!

A

Annette

06/15/21

5 out of 5

Freshbook easily lets me track the time…

Freshbook easily lets me track the time I spend on projects and then bill the customer accordingly. I like the time report I can generate and the invoices as well.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].