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9.6

Spot Score

Freshbooks

Freshbooks Reviews in July 2026: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4.59

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Freshbooks Reviews & Ratings

4.59

Excellent

Based on 1379 ratings & 1352 reviews

Rating Distribution

Excellent

(1053)

Very Good

(195)

Good

(51)

Poor

(18)

Terible

(35)

Spotsaas Editor’s POV

FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more

Freshbooks pros and cons

  • User-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 151-160 out of 1352

AK

Angelina K

12/08/21

5 out of 5

FreshBooks is Phenomenal!

FreshBooks has help my business organize expenses, generate invoices and links very well with our business bank account. Generating Financial Reports helps us see the trial balance, profit & loss and balance sheets with ease. From the initial on-boarding up to now, FreshBooks helped us solve a need easily and effectively. The pricing per month is affordable and is tax deductible.

WG

Water Gardens

12/07/21

5 out of 5

I truly enjoy Freshbooks

I truly enjoy Freshbooks, it's a very simple system to use and anytime I have to call in for help everyone I have ever spoke with is so helpful and nice, that's worth everything to me customer service.

WG

Water Gardens

12/07/21

5 out of 5

I truly enjoy Freshbooks

I truly enjoy Freshbooks, it's a very simple system to use and anytime I have to call in for help everyone I have ever spoke with is so helpful and nice, that's worth everything to me customer service.

JS

Jolinda S

11/11/21

5 out of 5

"Intuitive, highly visual accounting software with flexible tools - project budgets + time tracking"

What do you like best about FreshBooks? I love how visual FreshBooks is and how attractive the entire interface is. I don't feel overwhelmed when I log in. I also love how the most important information is available right on the dashboard when I log in. What do you dislike about FreshBooks? I hate that I have to contact support several times throughout the year to clear duplicate transactions from my bank. Recommendations to others considering FreshBooks: Start with the free plan and try it ...

Read more

J

Jeanne

10/07/21

5 out of 5

Amazing product, great customer service

PROS: I love that FreshBooks is reliable and easy to use. I have been using it for more than five years to manage my company’s billing work. The app has boosted my company’s cash flow and my customers also love this system.

JM

James M

09/23/21

5 out of 5

"FreshBooks is the "Jack Sparrow" to low budget online accounting and bookkeeping."

What do you like best about FreshBooks? It's simple to view and manage our organization financial status through profit and loss statements reports. It's simple to track and manage cash flow. It's simple to track,pay and manage bills with FreshBooks. This tool automates invoicing process. Expense tracking and management is more effective with this tool. What do you dislike about FreshBooks? It's a Fully-featured and very functional tool for simple accounting, billing and invoicing and I ...

Read more

PO

Plus One Techie

09/23/21

5 out of 5

I love FreshBooks!

I love FreshBooks! The software is so easy to use and they are always making little changes to make things even more user friendly. The price is very good for the package and functions that are available.

JA

Jose Acosta

09/22/21

5 out of 5

The best!

For a first time business' owner, I find FreshBooks to be very helpful and user friendly. Eugene, my Account representative, did a great job at getting me started. Only thing I see missing so far, is the option of seeing a section for sent invoices by email, similar to an email app.

GM

Growth Marketing Co

09/22/21

5 out of 5

I love Freshbooks

I love Freshbooks, it’s super user friendly and easy to keep track of my businesses invoices/expenses!

MN

Melody Nwude

09/22/21

5 out of 5

Excellent Accounting Software

It’s been a great journey with FreshBooks . They make my services look very professional and on top of that - the platform is very user friendly would recommend to anyone anytime 😀😀😀

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].