9.6
Spot Score
Freshbooks Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $8 / month when monthly
Freshbooks Reviews & Ratings
Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 141-150 out of 1352
CW
carl washington
12/10/21
My FreshBooks experience
My FreshBooks experience has been delightful it makes managing my books so much easier with no stress at all in fact I recommend it to other businesses owners every chance I get.
AK
Angelina K
12/08/21
FreshBooks is Phenomenal!
FreshBooks has help my business organize expenses, generate invoices and links very well with our business bank account. Generating Financial Reports helps us see the trial balance, profit & loss and balance sheets with ease. From the initial on-boarding up to now, FreshBooks helped us solve a need easily and effectively. The pricing per month is affordable and is tax deductible.
CC
Chris Cooper
12/08/21
Unless your accountant says otherwise, use Freshbooks.
Love Freshbooks for my one-person business. It’s way less fussy than QB, much easier to use, and has a nice clean interface. Plus, for a business my size, the price can’t be beat. I used QB for a long time because it made my accountant’s life a little easier. If your accountant doesn’t care - or you do your own books - FreshBooks is the best choice.
M
Margarita
12/08/21
Quick and responsive customer service
I emailed Freshbooks customer service. Within the hour, Ben called me to talk about my questions and concerns. He was able to provide information and details to answer my inquiry. I am very happy with the service at Freshbooks. As a business-owner, I appreciate the quick attention.
A
Andy
12/08/21
All The Features I Need As An Independent Business
I am a small independent business and I have used FreshBooks or a few years and I'm very happy with the features and its operation.
KB
Kari Boatner
12/08/21
Freshbooks is super user friendly and…
Freshbooks is super user friendly and easy to navigate. I love it so far! I really like the home page with a comprehensive snapshot of how my business is trending month to month.
CC
Chris Cooper
12/08/21
Unless your accountant says otherwise, use Freshbooks.
Love Freshbooks for my one-person business. It’s way less fussy than QB, much easier to use, and has a nice clean interface. Plus, for a business my size, the price can’t be beat. I used QB for a long time because it made my accountant’s life a little easier. If your accountant doesn’t care - or you do your own books - FreshBooks is the best choice.
A
Andy
12/08/21
All The Features I Need As An Independent Business
I am a small independent business and I have used FreshBooks or a few years and I'm very happy with the features and its operation.
M
Margarita
12/08/21
Quick and responsive customer service
I emailed Freshbooks customer service. Within the hour, Ben called me to talk about my questions and concerns. He was able to provide information and details to answer my inquiry. I am very happy with the service at Freshbooks. As a business-owner, I appreciate the quick attention.
KB
Kari Boatner
12/08/21
Freshbooks is super user friendly and…
Freshbooks is super user friendly and easy to navigate. I love it so far! I really like the home page with a comprehensive snapshot of how my business is trending month to month.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].