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9.6

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Freshbooks

Freshbooks Reviews in May 2025: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4

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Starts from $8/month when monthly

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Freshbooks Reviews & Ratings

4

Very Good

Based on 4589 ratings & 1299 reviews

Rating Distribution

Excellent

(1014)

Very Good

(186)

Good

(46)

Poor

(18)

Terible

(35)

Expert's Review

FreshBooks has proven to be an indispensable tool for small business owners, freelancers, and agencies seeking an easy-to-use, streamlined solution for invoicing, expense tracking, and basic accounting tasks. Its intuitive design, minimal learning curve, and robust features, such as time tracking, expense categorization, and project management, make it a standout ...Read more

Freshbooks pros and cons

  • Intuitive and user-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less robust compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 131-140 out of 1299

C

CK

07/01/21

5 out of 5

I love using Freshbooks and recommend…

I love using Freshbooks and recommend it to my clients.

C

CK

07/01/21

5 out of 5

I love using Freshbooks and recommend…

I love using Freshbooks and recommend it to my clients.

CM

Cristian Marin

06/30/21

5 out of 5

Concise

Concise, simple and straight to the point

CM

Cristian Marin

06/30/21

5 out of 5

Concise

Concise, simple and straight to the point

DB

Debra Best Sphr

06/27/21

5 out of 5

Customer service rep outstanding

Customer service rep outstanding; UI changes happen without communication, however not her fault. Better end-user communication from the top, please!

DB

Debra Best Sphr

06/27/21

5 out of 5

Customer service rep outstanding

Customer service rep outstanding; UI changes happen without communication, however not her fault. Better end-user communication from the top, please!

BW

Bridget Wilson

06/21/21

5 out of 5

I like freshbooks

I like freshbooks. I have tried other invoice software and nothing else compares. I really like how freshbooks does all the work for you . I love how I xan place my logo on the invoice with no problem. I recommend freshbooks to everyone.

JC

Jessica Cacho

06/21/21

5 out of 5

Great for freelancers and independent contractors!

I've been using Freshbooks for almost two years since I started freelancing and it's made the accounting aspect of my solo graphic design business much simpler than I originally anticipated. I decided to go with Freshbooks over Quickbooks because it had the features I needed at a more affordable price. I can't speak to how well it compares for a larger scale business than mine, but for me it's well worth it to have time tracking, invoicing, and payments all managed in one place as it saves ...

Read more

TN

Todd Newman

06/21/21

5 out of 5

Very satisfied!

I have used FreshBooks for my small business accounting and so far it’s been very good. I’ve tried other programs in the past, but FreshBooks is just easier to use and if you get in a jam, the customer service is great to help you out. I’ve found a great accounting system that os user friendly and easy for clients to use on their end as well. Thank you FreshBooks!!

JC

Jessica Cacho

06/21/21

5 out of 5

Great for freelancers and independent contractors!

I've been using Freshbooks for almost two years since I started freelancing and it's made the accounting aspect of my solo graphic design business much simpler than I originally anticipated. I decided to go with Freshbooks over Quickbooks because it had the features I needed at a more affordable price. I can't speak to how well it compares for a larger scale business than mine, but for me it's well worth it to have time tracking, invoicing, and payments all managed in one place as it saves ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].