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9.6

SpotScore

Freshbooks

Freshbooks Reviews in July 2026: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4.59

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Freshbooks Reviews & Ratings

4.59

Excellent

Based on 1379 ratings & 1352 reviews

Rating Distribution

Excellent

(1053)

Very Good

(195)

Good

(51)

Poor

(18)

Terible

(35)

Spotsaas Editor’s POV

FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more

Freshbooks pros and cons

  • User-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 1321-1330 out of 1352

M

Mike

07/06/15

5 out of 5

A+++

As above. Great product. Easy to use and implement. Very flexible and well supported. Great reporting features. Highly recommended.

UN

Ursula N. B.

04/27/15

4.5 out of 5

Great, User Friendly oftware

What do you like best? I love how simple and user friendly the software is. I like the invoice pay reminder emails so I don't' have to keep track. I love that it shows me how long it typically takes a client to pay that way I can adjust future contracts and etc as needed. I also absolutely love it shows me how much money has been collected/paid on the invoices versus the invoices issues for that month. It also shows if one partial paid and etc. What do you dislike? I wish I ...

Read more

SS

Steve S.

02/24/15

3 out of 5

Freshbooks - not that fresh...

What do you like best? Freshbooks gets plenty right. Tracking billable time against customers or customer projects is a breeze, and their invoicing and methods for collecting payments is really hard to beat. Plus, they integrate with so many other services, it makes it really easy to get addicted to. The things I love most - and the main reasons I'm glad that I left Quickbooks for Freshbooks years ago is: Automated invoice reminders, which are totally flexible. This alone saved me a ...

Read more

AC

Abraham C.

01/14/15

5 out of 5

It has been our principal accounting and trading platform for more than three years.

What do you like best? It is very agile and practical in use. Communication with customers, integration with Paypal. Gives an overview of the financial health of my business (cash flow What do you dislike? Even when it has very useful summaries, i think that more detailed summaries are missing. More quote templates would be nice. Recommendations to others considering the product I have no doubt that it helps businesses to have more control and statistics about cash flow. ...

Read more

JM

Jessica M.

01/06/15

5 out of 5

Easiest Small Business Bookkeeping Software

What do you like best? I love that everything is fully automated. All I have to do is add my clients, generate invoices, and Freshbooks takes care of the rest. Clients can pay by check, credit card, or Pay Pal. I think the software is very user-friendly. What do you dislike? I wish that the accompanying mobile app had a few more features from the desktop version. Recommendations to others considering the product Take advantage of the free version offered for up to 3 clients. After ...

Read more

AS

Alex S.

09/17/14

4 out of 5

A modern bookkeeping and simple small business accounting system

What do you like best? Recurring expenses and invoices is key for our business. Freshbooks just keeps on issuing the invoices in a schedule you design and you can easily override these settings. I also like the postage pre-paid invoices you can send for customers that like the old way of doing things. It saves lots of time. What do you dislike? I would like FreshBooks to have automatic reminders on invoices that are overdue by a certain date. It would be nice to set, on a customer by ...

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JY

Judi Y.

09/12/14

5 out of 5

Super Easy Accounting Software for Freelancers + Web designers

What do you like best? I had zero learning curve with Freshbooks. Dropped my logo in, wrote up an invoice, and sent to client within 5 minutes. Freshbooks automatically emailed it to my client, who paid me through PayPal. No glitches, headaches, or need to consult the help system. Fantastic! I also have used it to take pictures of all those paper receipts from coffee shops, etc and record them as business expenses. This is a service you have to pay QuickBooks to use. And I did need to ...

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DS

Dylan S.

09/10/14

5 out of 5

Great Invoice Generator

What do you like best? I like the invoice generation. Easy interface. Can plug in all the information I need. I particularly like the section 'notes visible to client' Couldn't be any clearer! I can easily send the invoice generated via email or print it out. In my case I save most as drafts and print them myself. What do you dislike? I wish there was a more user friendly way to organize past invoices. When I go to look back at what we've billed, it can get tedious. And I could miss ...

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TL

Todd L.

09/10/14

3.5 out of 5

freshbooks works

What do you like best? Easy platform to use for accounting and payroll. What do you dislike? Our accountant couldn't integrate with their software What business problems are you solving with the product? What benefits have you realized? The program seemed easier and more efficient than others. Able to manage books and payroll easily.

MM

Matt M.

09/03/14

4.5 out of 5

Awesome for labor billing, not as much for product sales.

What do you like best? The ease of tracking time towards a project and then generating the invoice at the end of the month or at the end of the project. What do you dislike? I wish that there were better features around product sales, like the ability to store an item and associate both a cost and a sale price for the item. Also, there is no Purchase Order functionality. What business problems are you solving with the product? What benefits have you realized? I have drastically ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].