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9.6

SpotScore

Freshbooks

Freshbooks Reviews in July 2026: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4.59

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Freshbooks Reviews & Ratings

4.59

Excellent

Based on 1379 ratings & 1352 reviews

Rating Distribution

Excellent

(1053)

Very Good

(195)

Good

(51)

Poor

(18)

Terible

(35)

Spotsaas Editor’s POV

FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more

Freshbooks pros and cons

  • User-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 1301-1310 out of 1352

R

Reena

07/16/15

4 out of 5

Great product with stellar support that has a few kinks

Freshbooks makes tracking time for one client very easy. However after a year of using the free version (since I had only one client, I acquired a second client and was only to happy to start paying for the excellent service. However I have to say I haven't been 100% happy with it for tracking two time for two clients. I wish it would retain separate invoice numbering formulas for the two clients - I am definitely going to end up invoicing one client with the other client's invoice #. I ...

Read more

A

Alicia

07/16/15

5 out of 5

Love it.

Transitioning to it was easy with the very available support staff they have. I find it has everything I need and is very user friendly without a big learning curve.

A

Anna

07/16/15

5 out of 5

I finally have a professional way of keeping track of my business

I have been in business for over 10 years and have always kept track of my business accounting via spreadsheets. Since I am a professional organizer, I made those spreadsheets work, but it was not an ideal situation. QuickBooks seemed more than what I needed and the learning curve seemed high. I came across Freshbooks and it was love at first sight. I did a one month trial and officially began using it in January. This software is easy to use, intuitive and I keep track of clients, income, ...

Read more

KM

Karen Mellor - ACink Administrative Consultant

07/16/15

5 out of 5

Freshbooks is the only software for me!

Wow! Five stars for Freshbooks! This software has saved me oddles of time, and makes me look like a true professional! I can't imagine operating my business without it!

J

Justin

07/16/15

5 out of 5

Easy and Reliable!

I've been using FreshBooks for nearly a year now, and it has been a great experience. It has all the tools I need for time tracking, project tracking, invoicing, reporting, and even payment integration at a great price that anyone can afford. I can login and see received income, outstanding invoices, and even send payment reminder automatically. Truly a great piece of software and I highly recommend it to pretty much any small to medium service oriented business!

R

Reena

07/15/15

4 out of 5

Great product with stellar support that has a few kinks

Freshbooks makes tracking time for one client very easy. However after a year of using the free version (since I had only one client, I acquired a second client and was only to happy to start paying for the excellent service. However I have to say I haven't been 100% happy with it for tracking two time for two clients. I wish it would retain separate invoice numbering formulas for the two clients - I am definitely going to end up invoicing one client with the other client's invoice #. I ...

Read more

KM

Karen Mellor - ACink Administrative Consultant

07/15/15

5 out of 5

Freshbooks is the only software for me!

Wow! Five stars for Freshbooks! This software has saved me oddles of time, and makes me look like a true professional! I can't imagine operating my business without it!

SK

Stef Knaepkens

07/15/15

5 out of 5

Simple the best

I use freshbooks for over 4 years now and it saved me lots of time. I appreciate the multi-lingual functionality, the mobile features and the very complete functionality.

J

Justin

07/15/15

5 out of 5

Easy and Reliable!

I've been using FreshBooks for nearly a year now, and it has been a great experience. It has all the tools I need for time tracking, project tracking, invoicing, reporting, and even payment integration at a great price that anyone can afford. I can login and see received income, outstanding invoices, and even send payment reminder automatically. Truly a great piece of software and I highly recommend it to pretty much any small to medium service oriented business!

R

Renee

07/15/15

5 out of 5

my thoughts on Freshbooks

My small business is a one-woman-show. I don't have the staff to do my invoicing and an accountant just costs way too much. I would not be able to do my invoicing without Freshbooks. I think the site is quite intuitive, and therefore, easy to use. If you do have difficulties or questions, the staff responds quickly and are patient. If you don't get it the first time or can't clearly articulate your question, they can help you with that, too.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].