9.6
SpotScore
Freshbooks Reviews in October 2026: User Ratings, Pros & Cons
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Freshbooks Reviews & Ratings
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Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 1301-1310 out of 1352
J
Justin
07/16/15
Easy and Reliable!
I've been using FreshBooks for nearly a year now, and it has been a great experience. It has all the tools I need for time tracking, project tracking, invoicing, reporting, and even payment integration at a great price that anyone can afford. I can login and see received income, outstanding invoices, and even send payment reminder automatically. Truly a great piece of software and I highly recommend it to pretty much any small to medium service oriented business!
KM
Karen Mellor - ACink Administrative Consultant
07/16/15
Freshbooks is the only software for me!
Wow! Five stars for Freshbooks! This software has saved me oddles of time, and makes me look like a true professional! I can't imagine operating my business without it!
A
Anna
07/16/15
I finally have a professional way of keeping track of my business
I have been in business for over 10 years and have always kept track of my business accounting via spreadsheets. Since I am a professional organizer, I made those spreadsheets work, but it was not an ideal situation. QuickBooks seemed more than what I needed and the learning curve seemed high. I came across Freshbooks and it was love at first sight. I did a one month trial and officially began using it in January. This software is easy to use, intuitive and I keep track of clients, income, ...
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A
Alicia
07/16/15
Love it.
Transitioning to it was easy with the very available support staff they have. I find it has everything I need and is very user friendly without a big learning curve.
P
Patricia
07/16/15
Nice Invoices - Needs Better Interaction With Other Services
We are using FreshBooks to invoice our clients for a therapy practice. The invoices themselves are great, and look professional. It is wonderful being able to store the clients' contact information and send invoices out more than one at a time via email. However, there are some significant setbacks we have encountered, that make invoicing more manualized than we want it to be:-We use Setster for scheduling, and invoices are generated directly from there. However, when an appointment is ...
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R
Reena
07/15/15
Great product with stellar support that has a few kinks
Freshbooks makes tracking time for one client very easy. However after a year of using the free version (since I had only one client, I acquired a second client and was only to happy to start paying for the excellent service. However I have to say I haven't been 100% happy with it for tracking two time for two clients. I wish it would retain separate invoice numbering formulas for the two clients - I am definitely going to end up invoicing one client with the other client's invoice #. I ...
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R
Renee
07/15/15
my thoughts on Freshbooks
My small business is a one-woman-show. I don't have the staff to do my invoicing and an accountant just costs way too much. I would not be able to do my invoicing without Freshbooks. I think the site is quite intuitive, and therefore, easy to use. If you do have difficulties or questions, the staff responds quickly and are patient. If you don't get it the first time or can't clearly articulate your question, they can help you with that, too.
F
Fernando
07/15/15
Great product but I have some suggestions to improve it
Excellent product that makes it almost addicting to enter your expenses and other accounting. It can however be improved through some added features and modernization of the UI/UX:-Multiple businesses under one account-a "Favourites" for Expenses-better search. Keyword search entry (includes client, project, vendor notes in one search-Editable categories-"Take Photo" and "From Photo Library" in main Add Expense UI -"Use Last Photo Taken" in Expenses UI entry-GPS enabled entry (it would know ...
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E
Ernee
07/15/15
Can your add in DO into Freshbooks?
I am actually a fan of Freshbooks. It really save a lot of time in our book keeping and invoicing to customers. However, it will be good if Freshbooks can incorporate with the DO function into the program. That will be the best.
T
Todd
07/15/15
Fantastic!
Started with Freshbooks this year and very glad to have found a simple, yet elegant solution to invoicing and time tracking. Love Freshbooks!!!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].