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9.6

Spot Score

Freshbooks

Freshbooks Reviews in May 2025: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4

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Starts from $8/month when monthly

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Freshbooks Reviews & Ratings

4

Very Good

Based on 4589 ratings & 1299 reviews

Rating Distribution

Excellent

(1014)

Very Good

(186)

Good

(46)

Poor

(18)

Terible

(35)

Expert's Review

FreshBooks has proven to be an indispensable tool for small business owners, freelancers, and agencies seeking an easy-to-use, streamlined solution for invoicing, expense tracking, and basic accounting tasks. Its intuitive design, minimal learning curve, and robust features, such as time tracking, expense categorization, and project management, make it a standout ...Read more

Freshbooks pros and cons

  • Intuitive and user-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less robust compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 121-130 out of 1299

P

Prince

09/08/21

5 out of 5

Invoicing simplified

Freshbooks has made my Invoicing pretty simple. No more forgetting to invoice clients, no more difficulties in tracking payments. The app is so beneficial and value adding.

LP

Luke Paglianete

09/08/21

5 out of 5

Easy Peasy

So easy to create my monthly invoices. Easier to apply payments! Only one thing I can't figure out: If I attach an invoice (PDF) to an expense and it is incorrect, I cannot change the uploaded file. I must delete the expense and start over. Otherwise, all good!!!

L

Laurie.S

09/08/21

5 out of 5

I love Freshbooks!

I love Freshbooks! The only thing I would like to see change is the ability to to add attachments to estimates. Other then that, its amazing.

GS

Griffin Sinn

09/08/21

5 out of 5

FreshBooks is great for invoices

We've been using FreshBooks for 9 months now and it's been a great experience. We exclusively use FreshBooks for all of our invoices and between the automatic reminders and how easy it is for customers to pay, the vast majority of our invoices are paid early or on time.

BM

Bordercollie mom

09/08/21

5 out of 5

I own and run a small mom and pop…

I own and run a small mom and pop business. Fresh books keeps me organized and very professional for my customers.

KM

Kris McFarlane

09/08/21

5 out of 5

Zero to digital hero!

Freshbooks has taken my business from 0 to digital hero! In a day and age where your online image is everything, you can count on FreshBooks.

GN

Geoff Nolan

09/08/21

5 out of 5

Wonderful Experience

I really love the fact I can add an expense and bill it back to a client.

TK

Tommy Kramer

09/08/21

5 out of 5

I like using this software because for…

I like using this software because for a smaller business owner it has everything I need and more, but without the clutter. I wish there was a way to pick and choose your own plan, ie I need the unlimited clients but I do not need the payroll portion of the software.

TG

Tanya Gleason

09/08/21

5 out of 5

Freshbooks is a game changer

Freshbooks is user-friendly, pleasing to the eye, and makes time tracking and billing super simple! I use it to track projects across multiple clients for my independent contracting business. It's a one-stop-shop for tracking time, billing, and project sharing across your team. I recommend Freshbooks for all small business owners. It has helped me keep track of all kinds of important information in one place and makes invoicing actually enjoyable.

J

Josh

07/22/21

5 out of 5

You can save money and time with this app

PROS: I love that FreshBooks is easy to set up and use. We are saving a lot by switching over from credit card and merchant account processing through our bank which used to cost a lot. The saved money is more than the subscription we pay for FreshBooks. Another great thing is they are keeping the price constant though they keep adding new features and tools to the software.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].