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9.6

SpotScore

Freshbooks

Freshbooks Reviews in July 2026: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4.59

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Freshbooks Reviews & Ratings

4.59

Excellent

Based on 1379 ratings & 1352 reviews

Rating Distribution

Excellent

(1053)

Very Good

(195)

Good

(51)

Poor

(18)

Terible

(35)

Spotsaas Editor’s POV

FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more

Freshbooks pros and cons

  • User-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 1281-1290 out of 1352

S

Sarah

08/08/15

5 out of 5

Love it, user friendly and reliable.

I'm a new business owner and we chose Freshbooks as our accounting program because of the features, ease of use, good pricing, great customer support and mobile app usage. The program has not only met but exceeded our expectations. We also love the information provided on the homepage, it gives a nice quick glimpse of your business's monthly stats.

G

Geri

08/08/15

5 out of 5

Freshbooks is Fantastic!

Freshbooks has allowed me to know day by day where my finances are at.I put in expenses every day, invoice clients and track employee time. Takes minutes and I have a full report.It is incredibly user friendly!Thank you for making my life so mich easier

S

Sarah

08/07/15

5 out of 5

Love it, user friendly and reliable.

I'm a new business owner and we chose Freshbooks as our accounting program because of the features, ease of use, good pricing, great customer support and mobile app usage. The program has not only met but exceeded our expectations. We also love the information provided on the homepage, it gives a nice quick glimpse of your business's monthly stats.

G

Geri

08/07/15

5 out of 5

Freshbooks is Fantastic!

Freshbooks has allowed me to know day by day where my finances are at.I put in expenses every day, invoice clients and track employee time. Takes minutes and I have a full report.It is incredibly user friendly!Thank you for making my life so mich easier

M

Murray

08/06/15

5 out of 5

FreshBooks is the most user friendly accounting program I have ever used.

FreshBooks has helped to organize my business in every way: invoicing, estimates, client database, emailing clients, keeping track of expenses and outstanding accounts - it has transformed my business!!

E

Elizabeth

08/06/15

4 out of 5

Like it a whole lot

I am not a math brain so I need easy to understand stuff when it comes to accounts. I am an entrepreneur...which means I am more interested in running the actual business. But money is important so the Feshbook barcharts, coloured highlights on partial payments and scrollover outstanding payments are great for me. We also adapted Freshbooks and linked it with are booking system and email marketing... NICE!!!!

E

Elizabeth

08/05/15

4 out of 5

Like it a whole lot

I am not a math brain so I need easy to understand stuff when it comes to accounts. I am an entrepreneur...which means I am more interested in running the actual business. But money is important so the Feshbook barcharts, coloured highlights on partial payments and scrollover outstanding payments are great for me. We also adapted Freshbooks and linked it with are booking system and email marketing... NICE!!!!

GK

Graham K.

08/03/15

4 out of 5

Simple and easy bookeeping!

What do you like best? Used it a few years back, it was awesome for invoicing clients both ad-hoc and on a subscription basis. Automatically collect payments using PayPal (and I'm sure other services now. Huge help, awesome year-end reports and things. What do you dislike? Some of the invoice personalization options were lacking, but if you don't care too much about custom-looking invoice. Life is grand! What business problems are you solving with the product? What benefits have you ...

Read more

M-

Marc - Cvégé business owner

07/24/15

5 out of 5

Love

Love the the FreshBooks App. and the great customer service!!

M-

Marc - Cvégé business owner

07/23/15

5 out of 5

Love

Love the the FreshBooks App. and the great customer service!!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].