9.6
SpotScore
Freshbooks Reviews in October 2026: User Ratings, Pros & Cons
Invoicing made easy. Anytime, anywhere.
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Starts from $8 / month when monthly
Freshbooks Reviews & Ratings
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Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 1261-1270 out of 1352
M
Michelle
10/22/15
Just what I need.
I'm a solo business owner selling website design services and monthly business & marketing coaching. Freshbooks is exactly what I need to send invoices (both one-time and recurring, track time and track income and expenses. It's easy to use, and so wonderful to be able to do all of these things in one easy-to-use place.
RB
Rebecca B., Run Strong Studio
10/22/15
Very user-friendly, convenient service
I am a small business owner, and I have been very happy with Freshbooks. It's extremely easy to use and very convenient. I would highly recommend it without any reservations.
J
Julie
10/22/15
Clients actually compliment my invoicing
As a solo freelancer, I'll take any credibility boost I can get. Freshbooks gives me easy, professional invoicing and online payment that clients keep remarking about. The time tracking, accounting, and reporting features mean I don't need additional software to run my business. Over my four years with Freshbooks, new features keep getting added right when I need them. Great company that makes the "business" part of my business easy.
JM
Joe M.
09/03/15
Freshbooks: Convenient, and improving
What do you like best? Clean interface, understandable. Thoughtful features. I use it mainly for sending invoices. What do you dislike? It doesn't handle transfers from one account to another and forces them to be classified as some sort of expense. Recommendations to others considering the product It's a great product and it's getting better. Nice people to deal with if you ever have to. What business problems are you solving with the product? What benefits have you realized? ...
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R
Rory
08/13/15
perfect for a consultant operating across multiple countries.
Freshbooks suits my business needs perfectly as a consultant operating across multiple countries where invoices are required in a number of currencies. I have not experienced any issues with features or functionality.
E
Elton
08/12/15
great product
I love the ease of this product. it does for me what I need it to do for my business. I am very happy with it.
J
Judy
08/12/15
Very good for small biz owners like me!
I was introduced to Freshbooks by Jillian Verden and have been a happy business owner since. The good news is my business grew large enough that my own spreadsheet of income/expenses no longer "did it" Freshbooks is easy to learn, user friendly and very professional.My biggest issue was the itemization of expenses. It is now automated but sometimes they get duplicated which depicts the wrong info. If that can be built in differently somehow, then it would be much easier.Overall, VERY happy! ...
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J
Judy
08/11/15
Very good for small biz owners like me!
I was introduced to Freshbooks by Jillian Verden and have been a happy business owner since. The good news is my business grew large enough that my own spreadsheet of income/expenses no longer "did it" Freshbooks is easy to learn, user friendly and very professional.My biggest issue was the itemization of expenses. It is now automated but sometimes they get duplicated which depicts the wrong info. If that can be built in differently somehow, then it would be much easier.Overall, VERY happy! ...
Read more
T
Tina
08/11/15
Easy to Use
It is very easy to use as well as the cost is very reasonable. When compared to QuickBooks online, it offers more for the price.One thing, I am on the fence with this app as it tries to determine and categorize the expenses that get downloaded and it often makes mistakes. It's a new feature but I end up having to change it.
E
Elton
08/11/15
great product
I love the ease of this product. it does for me what I need it to do for my business. I am very happy with it.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].