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9.6

SpotScore

Freshbooks

Freshbooks Reviews in July 2026: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4.59

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Freshbooks Reviews & Ratings

4.59

Excellent

Based on 1379 ratings & 1352 reviews

Rating Distribution

Excellent

(1053)

Very Good

(195)

Good

(51)

Poor

(18)

Terible

(35)

Spotsaas Editor’s POV

FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more

Freshbooks pros and cons

  • User-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 1251-1260 out of 1352

C

Calvin

10/22/15

5 out of 5

Worth every penny

Has made my in office time of organizing invoices, receipts and crunching numbers a breeze. Extremely helpful when paying my GST/HST and other taxes. Love how easy it is to bring up an invoice and review it. Most of my customers are 60+ and frequently tell me how easy it is to use and they love the simplicity.

C

Connie

10/22/15

5 out of 5

Freshbooks is very Productive for your Business!

Freshbooks is easy to use and very productive for your business. It is easy to send invoices for payment. Easy to put in expenses for your business and keep track of all.

M

Mitch

10/22/15

5 out of 5

Unmatched Customer Support

In the last year I moved my company from quickbooks over to Freshbooks. Of the many easy to use and effective cloud-based features the thing that set Freshbooks apart from other services was their unmatched customer service. From the first email to the last phone call you will get all of your questions answered.

M

Mary

10/22/15

5 out of 5

I get paid now!

I love my work as an independent consultant in a sector of the non-profit world. The part I hated was invoicing and following up on late payments. My homegrown system was time consuming, so I'd put it off. Which meant I didn't get paid! Freshbooks has changed my experience, my attitude and my cashflow.Clients love that invoicing is timely, that their statements are available online, and that they are automatically notified when I receive their payment. I love that I get paid with no hassle!

MC

Melissa Carrera

10/22/15

5 out of 5

The best Co-pilot for any new business or freelancer.

Freshbooks allows those who aren't the best at coordinating, remembering to save receiots, or aren't very number minded and for those that are, freshbooks is even BETTER!!!Freshbooks is user friendly, the hours tracking and reports allow one to stay on track, the expense filing setup to your bank account, being able to take a photo of your receipts, accounts receivable has never been easier with automated 30, 60, 90, and 90+ messages, financial reporting has never been easier. These are ...

Read more

M

Morne

10/22/15

5 out of 5

User friendly, great functionality!!

A pleasant experience for users and clients. Simple clear cut functionality and real time monitoring of client interaction.

J

Jonathan

10/22/15

5 out of 5

The BEST for small business!

I used another online accounting software for years and was just simply overwhelmed! Freshbooks has simplified my accounting so much that I actually don't mind logging in to create another invoice!

C

Chris

10/22/15

5 out of 5

Freshbooks just works and stays out of the way.

I have a annually recurring business with ~100 customers. My previous accounting service would goof up invoices, loose information, and send e-mails to people it shouldn't. Freshbooks does none of these things, and months go by where I don't even have to log in. Everyone gets the right invoices, late fees are added automatically, and money just shows up in my business checking account. Sending one-off invoices is extremely easy, and when tax season arrives the reporting gets me the ...

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L

Lexi

10/22/15

5 out of 5

Easy, not-crazy-expensive

I love Freshbooks. I feel confident running my accounting in house because of Freshbooks and am always impressed with the new features they add.I'm able to easily loop my CPA into the mix and get his feedback, too.I love all the reports, expenses area, ability to track time, get reviews from clients, the list goes on!Keep crushing, Freshbooks, and I'll keep recommending you to my start-up friends.

L

Leon

10/22/15

5 out of 5

great for small business owners starting

so far i have had a great experience with using freshbooks. I first tried using quickbooks and found it was very confusing so then i did an online search and found freshbooks. It is easy to use and convenient especially with app that gives me access from my phone.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].