9.6
SpotScore
Freshbooks Reviews in July 2026: User Ratings, Pros & Cons
Invoicing made easy. Anytime, anywhere.
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Starts from $8 / month when monthly
Freshbooks Reviews & Ratings
Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 1241-1250 out of 1352
IJ
I. Johnson
10/22/15
Our only regret is not joining FreshBooks sooner!
We are a small business and we used to spend hours calculating our billing and generating invoices. FreshBooks has allowed us to turn a 3 day grueling process into a 1-2 hour task. FreshBooks is worth every penny because it has freed us up to actually "work".
MH
Mairi Hand
10/22/15
Lack of Accounting Controls
Accounts Receivable functionality should not be available to all employees.
C
Caitlynn
10/22/15
Great for my small business!
Fantastic turn-key system!
S
Shari
10/22/15
Freshbooks is easy to use. Now that's an understatement.
I have run three small businesses with Freshbooks, and I have never needed assistance—not once. The software is so well designed it is an effortless experience. When I say effortless, I mean that I have never contacted them or sought out written instruction of any kind. In my mind Freshbooks sets the standard for how software should be designed. Thank you Freshbooks for creating the best user experience in existence!!!!
G
Gordon
10/22/15
FreshBooks makes accounting easy!
As a small business owner, it's so important to keep track of my P&L report and expenses. FreshBooks makes it so easy, and my accountant and I appreciate that.
RW
Regan Wood Photography
10/22/15
Freshbooks helped me step up my game!
I've been a very, very happy Freshbooks customer for about a year. I started off with the free trial and it quickly became obvious that the professionalism, organization and accounting that the service brought to my small business was well worth every penny, so I committed to it and it's paid for itself. Being able to instantly tabulate and send an invoice that looks polished is essential. I especially love the new addition of being able to accept credit card payments from clients--they ...
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J
JP
10/22/15
I love it!
I have been using fresh books for about 3 years now and I love it. It's easy to use and always being updated to allow for more functionality. Its great and low cost.
J
Jody
10/22/15
I love this program!
Freshbooks allows me to run my horse training business from my smartphone. It is easy to use and has all the bells and whistles that I need. The reports that it can generate make year end a snap. I would recommend it to anyone and everyone.
B
Bruce
10/22/15
Very happy
My needs are pretty basic, but I'm glad there's room to grow if I get beyond basic. Support was attentive and very prompt.
E
Emily
10/22/15
Awesome
FreshBooks looks professional as it allows me to brand my invoices, it's unbelievably user friendly and makes my billing life simple. I can even do my invoicing/billing from my mobile.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].