9.6
SpotScore
Freshbooks Reviews in October 2026: User Ratings, Pros & Cons
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Freshbooks Reviews & Ratings
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Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 1231-1240 out of 1352
RW
Regan Wood Photography
10/22/15
Freshbooks helped me step up my game!
I've been a very, very happy Freshbooks customer for about a year. I started off with the free trial and it quickly became obvious that the professionalism, organization and accounting that the service brought to my small business was well worth every penny, so I committed to it and it's paid for itself. Being able to instantly tabulate and send an invoice that looks polished is essential. I especially love the new addition of being able to accept credit card payments from clients--they ...
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J
JP
10/22/15
I love it!
I have been using fresh books for about 3 years now and I love it. It's easy to use and always being updated to allow for more functionality. Its great and low cost.
J
Jody
10/22/15
I love this program!
Freshbooks allows me to run my horse training business from my smartphone. It is easy to use and has all the bells and whistles that I need. The reports that it can generate make year end a snap. I would recommend it to anyone and everyone.
B
Bruce
10/22/15
Very happy
My needs are pretty basic, but I'm glad there's room to grow if I get beyond basic. Support was attentive and very prompt.
E
Emily
10/22/15
Awesome
FreshBooks looks professional as it allows me to brand my invoices, it's unbelievably user friendly and makes my billing life simple. I can even do my invoicing/billing from my mobile.
C
Calvin
10/22/15
Worth every penny
Has made my in office time of organizing invoices, receipts and crunching numbers a breeze. Extremely helpful when paying my GST/HST and other taxes. Love how easy it is to bring up an invoice and review it. Most of my customers are 60+ and frequently tell me how easy it is to use and they love the simplicity.
L
Leon
10/22/15
great for small business owners starting
so far i have had a great experience with using freshbooks. I first tried using quickbooks and found it was very confusing so then i did an online search and found freshbooks. It is easy to use and convenient especially with app that gives me access from my phone.
F
FP
10/22/15
FreshBooks is the best product for independent contractors
I've used Quicken and QuickBooks for my personal and business accounting in the past. FreshBooks is the perfect solution for me as an independent contractor. The price point is unbeatable and the product is absolutely right-sized for someone who wants their bookkeeping in order, and doesn't want to spend their time crunching numbers when you could be finding new clients or delivering an awesome product to your customers. The mobile app is wonderful, especially for tracking hours and ...
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RR
Roger, RDS Media LLC.
10/22/15
Ease of use and support
I found FreshBooks very intuitive. The learning curve was short. When I have needed assistance my call to support has always been answered promptly and by a living person ready to help.
G
Gabby
10/22/15
Great for freelancers
Easy to use and the iPhone app makes tracking expenses super easy. With expenses it would be better if you could add different currencies.I’d love to be able to customise the design of the invoices more, but overall Freshbooks saves me heaps of time and reminds me to keep on top of my accounting.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].