9.6
SpotScore
Freshbooks Reviews in October 2026: User Ratings, Pros & Cons
Invoicing made easy. Anytime, anywhere.
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Starts from $8 / month when monthly
Freshbooks Reviews & Ratings
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Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 1211-1220 out of 1352
I
Ian
10/24/15
Pretty good, but a little spendy.
Pretty good, but a little spendy.
K
Kerry
10/24/15
Everything I need to stay organized, track my time and get paid!
I am an independent consultant, and have no interest in accounting. I do, however, get paid by tracking my time, mileage and expenses. FreshBooks has streamlined this process, and saved me HOURS a month on simply printing out invoices. That pays for itself!
N
Namrix
10/24/15
Simple and empowering small business owners
It is simple to use and easy to operate and manage.I like invoice creation and managing the payment receipts.
B
Bruce
10/23/15
Very happy
My needs are pretty basic, but I'm glad there's room to grow if I get beyond basic. Support was attentive and very prompt.
MC
Melissa Carrera
10/23/15
The best Co-pilot for any new business or freelancer.
Freshbooks allows those who aren't the best at coordinating, remembering to save receiots, or aren't very number minded and for those that are, freshbooks is even BETTER!!!Freshbooks is user friendly, the hours tracking and reports allow one to stay on track, the expense filing setup to your bank account, being able to take a photo of your receipts, accounts receivable has never been easier with automated 30, 60, 90, and 90+ messages, financial reporting has never been easier. These are ...
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RR
Roger, RDS Media LLC.
10/23/15
Ease of use and support
I found FreshBooks very intuitive. The learning curve was short. When I have needed assistance my call to support has always been answered promptly and by a living person ready to help.
J
Jason
10/23/15
Freshbook is easy to use, but yet has the features I need.
Good product. Great customer service. If you have a question, they are easy to call to get a quick answer.
L-
Laura - University Firewood and White Glove Tree Service
10/23/15
Small Business Trusted Partner
Fresh books has allowed us to capture our customer data in a user friendly way and provide paid receipts to our customers in a professional manner. The service we receive from Fresh Books is excellent. Very knowledgeable team. Thanks!
K
Kerry
10/23/15
Everything I need to stay organized, track my time and get paid!
I am an independent consultant, and have no interest in accounting. I do, however, get paid by tracking my time, mileage and expenses. FreshBooks has streamlined this process, and saved me HOURS a month on simply printing out invoices. That pays for itself!
K
Kelly
10/23/15
Love it, easy to use, easy access on computer and phone app
I love this program.I own my own business but am not an accountant, freshbooks is super easy to print my reports, do my tax summaries, etc.I would definitely recommend to someone, in fact I have!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].