9.6
SpotScore
Freshbooks Reviews in October 2026: User Ratings, Pros & Cons
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Freshbooks Reviews & Ratings
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Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 1191-1200 out of 1352
B
Brian
11/06/15
Excellent
Fresh books is amazeing so easy to use and bril for our business
A
Alex
11/06/15
Since day one
Every since signing up things just improve...nothing ever doesnt work...everything always up and running 24/7Their marketing is top notch letting users sign up for free and later they can upgrade when they like!
C
Caitlin
11/06/15
WHY I LEFT QUICKBOOKS TO GIVE MY BUSINESS A FRESH START
As a small business owner, I had used Quickbooks software for years to run several small business startups. However, the software became increasingly complex, with expensive updates that did not always work as they should. I found Freshbooks last year, and now find myself more organized and with more time to attend to the actual work I need to do to run my business. I appreciate the user-friendly interface and credit card capabilities,and recommend Freshbooks to everyone I know in small ...
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M
Matthew
11/06/15
Saved me about 4 days-a-month
I don't usually publish reviews of services, but I feel it's the least I can do in this case. Freshbooks is the most user-friendly, time-saving, software I ever used. it simplified my billing process, my time tracking, and my taxes. I can more quickly see trends, follow up with clients, and monitor my business. Can't say enough positive things
E
Erin
11/06/15
Love Freshbooks
As a small business, Freshbooks has everything I need to invoice and get paid. They update frequently--adding services I end up loving even when I didn't even know I needed them. They have great, responsive customer service as well.
CB
Cynthia Bartz
11/06/15
Agile & Easy
Freshbooks is everything you wish other accounting systems were. It feels like it is custom built for small business owners who manage their own books. You aren't an accountant, you don't think like an accountant, and your software should work the way you work.More than anything I like how accessible and paper-free it is. I can issue invoices, take payments, request deposits, expense clients for project related purchases, and log expenses all on my phone. My phone! Of course the web app is ...
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K
Kate
11/06/15
I love Freshbooks!
I run my own business and bookkeeping/#s is NOT my thing! FreshBooks makes it soooo much easier! I used the free version for a while until I had too many clients and now use the paid version. Well worth it!I was referred by a colleague to it and have referred a few others. Definitely worth giving it a try.
M
Maria
11/06/15
Easy peasy....just the way I like it
Fast & EZ-PZ.....so glad to have this for my invoicing and record keeping!
C
Chris
11/06/15
Great starter program
Much easier to use then quick books! Only problem I've had is you can't make changes. What they have is what you get.
R
Ries
11/06/15
Quick and easy
Freshbooks is a really quick and easy way for us to register our costs and manage our invoices. I love the mobile app! Ideal for startup companies. Now that our company is taking off however I am not sure yet if Freshbooks will be able to cover our requirements.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].