9.6
Spot Score
Freshbooks Reviews in July 2026: User Ratings, Pros & Cons
Invoicing made easy. Anytime, anywhere.
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Starts from $8 / month when monthly
Freshbooks Reviews & Ratings
Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 111-120 out of 1352
AU
Anonymous User
03/04/22
"Wonderful consistent product for freelancers"
What do you like best about FreshBooks? Freshbooks is continuously innovating their product! They release a lot of new features that are actually useful to me as a freelancer. I use Freshbooks daily for time-tracking, invoicing and reporting. What do you dislike about FreshBooks? If you have a feature request, they listen but you don't often see action. Nothing I've requested so far (no matter how small) has actually happened. Recommendations to others considering FreshBooks: Give it a ...
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AU
Anonymous User
03/03/22
"Great and easy, just as promised!"
What do you like best about FreshBooks? It's easy to use. Their support is fantastic if you ever need them. Very responsive and friendly via email, which is a huge plus for me professional. What do you dislike about FreshBooks? There was some downtime, not excessive. It did not affect me personally, but I heard about it. What problems is FreshBooks solving and how is that benefiting you? For me, good benefits from being easy to use and having transactions occur electronically without ...
Read more
MF
Mark F
03/03/22
"So simple"
What do you like best about FreshBooks? The interface is very simple and it means I spend very little time logging time, listing expenses and invoicing. What do you dislike about FreshBooks? It is not very clear how deposits are handled. I've managed to deal with this manually. I also wish it had an automatic way to calculate mileage expense. I like math, but not that much. Recommendations to others considering FreshBooks: At least for a knowledge consultancy, it does 95% of what I need and ...
Read more
AU
Anonymous User
03/03/22
"Efficient and Intuitive"
What do you like best about FreshBooks? Freshbooks is the perfect online tool for small businesses for estmates, invoicing, payables, and tax prep. Affordable and easy. What do you dislike about FreshBooks? The invoice header is not beautiful at the top. What problems is FreshBooks solving and how is that benefiting you? I'm terrible with invoicing. Quickbooks makes it easy and fun.
AU
Anonymous User
03/03/22
"Freshbooks is the BESTbooks!"
What do you like best about FreshBooks? I love the ease of use, automation, and customer support are superb. I've never had an issue and things just KEEP continuing to get better. What do you dislike about FreshBooks? I have no dislikes. Freshbooks has always taken a serious approach to my previous concerns about certain recurring billing and made the situation better. Recommendations to others considering FreshBooks: I am constantly advocating for Freshbooks because it has been perfect and ...
Read more
AU
Anonymous User
03/03/22
"Great and easy, just as promised!"
What do you like best about FreshBooks? It's easy to use. Their support is fantastic if you ever need them. Very responsive and friendly via email, which is a huge plus for me professional. What do you dislike about FreshBooks? There was some downtime, not excessive. It did not affect me personally, but I heard about it. What problems is FreshBooks solving and how is that benefiting you? For me, good benefits from being easy to use and having transactions occur electronically without ...
Read more
MF
Mark F
03/03/22
"So simple"
What do you like best about FreshBooks? The interface is very simple and it means I spend very little time logging time, listing expenses and invoicing. What do you dislike about FreshBooks? It is not very clear how deposits are handled. I've managed to deal with this manually. I also wish it had an automatic way to calculate mileage expense. I like math, but not that much. Recommendations to others considering FreshBooks: At least for a knowledge consultancy, it does 95% of what I need and ...
Read more
AU
Anonymous User
03/03/22
"Freshbooks is the BESTbooks!"
What do you like best about FreshBooks? I love the ease of use, automation, and customer support are superb. I've never had an issue and things just KEEP continuing to get better. What do you dislike about FreshBooks? I have no dislikes. Freshbooks has always taken a serious approach to my previous concerns about certain recurring billing and made the situation better. Recommendations to others considering FreshBooks: I am constantly advocating for Freshbooks because it has been perfect and ...
Read more
AU
Anonymous User
03/03/22
"Efficient and Intuitive"
What do you like best about FreshBooks? Freshbooks is the perfect online tool for small businesses for estmates, invoicing, payables, and tax prep. Affordable and easy. What do you dislike about FreshBooks? The invoice header is not beautiful at the top. What problems is FreshBooks solving and how is that benefiting you? I'm terrible with invoicing. Quickbooks makes it easy and fun.
BP
Brad P
02/28/22
"Best cloud accounting software... no-brainer for solopreneurs!"
What do you like best about FreshBooks? The best part about FreshBooks is the recurring invoice feature and the automated invoice reminders! I also love the proposals and ability to convert an accepted proposal to an invoice in one click! What do you dislike about FreshBooks? I would like to see more data on the dashboard and/ or data presented differently... monthly revenue in a bar graph vs continue line graph; year over year comparison; view of top line vs bottom line sales with a check ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].