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9.6

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Freshbooks

Freshbooks Reviews in May 2025: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4

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Starts from $8/month when monthly

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Freshbooks Reviews & Ratings

4

Very Good

Based on 4589 ratings & 1299 reviews

Rating Distribution

Excellent

(1014)

Very Good

(186)

Good

(46)

Poor

(18)

Terible

(35)

Expert's Review

FreshBooks has proven to be an indispensable tool for small business owners, freelancers, and agencies seeking an easy-to-use, streamlined solution for invoicing, expense tracking, and basic accounting tasks. Its intuitive design, minimal learning curve, and robust features, such as time tracking, expense categorization, and project management, make it a standout ...Read more

Freshbooks pros and cons

  • Intuitive and user-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less robust compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 111-120 out of 1299

JF

Josh Freitag

09/13/21

5 out of 5

I have had very good customer service…

I have had very good customer service when I have not been able to figure something out. I seem to be having issues with my bank connection a couple times though. Not sure if it is all on freshbooks or if it is a combination of my bank and freshbooks. That’s the only thing negative I would have to say so far. When I called the tech support they were very helpful though.

FA

Fatimat Ayinla

09/12/21

5 out of 5

My business is beginning to grow to a…

My business is beginning to grow to a level that I can't keep track of everything in my notepad anymore and FreshBooks has been a great help. The mobile app makes it so much easier for me to log things like receipts as soon as I get them.

EB

Ebenezer B

09/10/21

5 out of 5

"An intelligent tool for online accounting and invoicing."

What do you like best about FreshBooks? This tool has a highly customizable user interface to work with. It's simple to create and send invoices quickly with FreshBooks. I like the ease to track and manage expenses with this tool. Bank reconciliation is well facilitated with this tool. It's easy to generate financial statements reports with FreshBooks. What do you dislike about FreshBooks? I haven't experienced any drawback while using this tool as it makes accounting ...

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CF

CFP Flower

09/10/21

5 out of 5

good

Try it . you will like it .

N

Nathan

09/10/21

5 out of 5

I have had a pleasant experience so far…

I have had a pleasant experience so far with using FreshBooks. I have no complaints. Keep up the good work.

BM

Buzz Marketing

09/09/21

5 out of 5

5 Star from an Entrepreneur

As an entrepreneur, I've been using Freshbooks for over 8 years now, and have grown and evolved with the accounting software. Freshbooks makes it easy to invoice quickly and accept many payment options. The reporting capabilities are robust and help with capacity planning and measuring project profitability.

DP

Dani Popova

09/09/21

5 out of 5

You won't regret getting Freshbooks

This is the most helpful software for my business. Super user friendly. They also have the best customer service, when you need anything.

TW

Travis Wade

09/08/21

5 out of 5

I’ve tried several invoicing softwares…

I’ve tried several invoicing softwares in the past and was never able to find something that felt right for me and my business. Then I came across freshbooks on a google search. I decided to give the trial offer a shot. I’ve now been using freshbooks for 3 + years and do not see myself changing services. The platform is very easy to use. I love the look and the feel of the dashboard. Customer service is too notch. The few times I have had issues, supoort has been very helpfully and always ...

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DQ

Danny Quinn

09/08/21

5 out of 5

As a small/micro business owner

As a small/micro business owner, Freshbooks is the biggest time saver we have. Tracking all our expenses is such a time saver. The invoicing is great. I highly recommend Freshbooks to anyone.

SN

Stephen Nadeau

09/08/21

5 out of 5

Great

Great, intuitive product.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].