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9.6

SpotScore

Freshbooks

Freshbooks Reviews in July 2026: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4.59

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Freshbooks Reviews & Ratings

4.59

Excellent

Based on 1379 ratings & 1352 reviews

Rating Distribution

Excellent

(1053)

Very Good

(195)

Good

(51)

Poor

(18)

Terible

(35)

Spotsaas Editor’s POV

FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more

Freshbooks pros and cons

  • User-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 1181-1190 out of 1352

M

Mark

11/09/15

5 out of 5

Simply the easiest invoicing solution for small businesses

I first started using Freshbooks in 2014 after first sending manual invoices via Word/PDF and then a couple of other invoicing solutions before finally deciding on Freshbooks. Best decision ever. These guys get small business - they are constantly adding new features and are very open to new ideas from the community. Simply the best solution for me.

J

Jeremy

11/08/15

3 out of 5

Good tool for small business but not close to being an accounting software

I got Freshbooks because I wanted something to manage my business accounting instead of using Excel. It is a good tool for invoicing, time tracking, expense entry and extracting using reports.It is not however an accounting software, not even close...-It does not do Journal entries (Debit, Credit-It cannot track negative expense (credit-Cannot track restaurant expenses (50% taxes do not work-Invoicing reports do not show paid dates which is as important as billed date.My accountant can ...

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M

Mark

11/08/15

5 out of 5

Simply the easiest invoicing solution for small businesses

I first started using Freshbooks in 2014 after first sending manual invoices via Word/PDF and then a couple of other invoicing solutions before finally deciding on Freshbooks. Best decision ever. These guys get small business - they are constantly adding new features and are very open to new ideas from the community. Simply the best solution for me.

M(

Mark (Serendipity Diamonds)

11/07/15

5 out of 5

Highly Recommended

We would highly recommend Freshbooks to anyone looking for a simple, affordable and intelligently considered invoicing system. Not only does Freshbooks work wonderfully well, it continues to evolve, backed by the most amazing support team who really go out of their way to help. The whole team at Serendipity Diamonds enjoy using Freshbooks and I would never hesitate to recommend them.

B

Brian

11/07/15

5 out of 5

Excellent

Fresh books is amazeing so easy to use and bril for our business

M

Maria

11/07/15

5 out of 5

Easy peasy....just the way I like it

Fast & EZ-PZ.....so glad to have this for my invoicing and record keeping!

BB

Bernadette Brown

11/07/15

5 out of 5

Love your service.

FreshBooks makes my life so much more organized and easy. Thank you so much.

K

Kate

11/06/15

5 out of 5

I love Freshbooks!

I run my own business and bookkeeping/#s is NOT my thing! FreshBooks makes it soooo much easier! I used the free version for a while until I had too many clients and now use the paid version. Well worth it!I was referred by a colleague to it and have referred a few others. Definitely worth giving it a try.

CB

Cynthia Bartz

11/06/15

5 out of 5

Agile & Easy

Freshbooks is everything you wish other accounting systems were. It feels like it is custom built for small business owners who manage their own books. You aren't an accountant, you don't think like an accountant, and your software should work the way you work.More than anything I like how accessible and paper-free it is. I can issue invoices, take payments, request deposits, expense clients for project related purchases, and log expenses all on my phone. My phone! Of course the web app is ...

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M

Matthew

11/06/15

5 out of 5

Saved me about 4 days-a-month

I don't usually publish reviews of services, but I feel it's the least I can do in this case. Freshbooks is the most user-friendly, time-saving, software I ever used. it simplified my billing process, my time tracking, and my taxes. I can more quickly see trends, follow up with clients, and monitor my business. Can't say enough positive things

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].