9.6
SpotScore
Freshbooks Reviews in October 2026: User Ratings, Pros & Cons
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Freshbooks Reviews & Ratings
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Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 1151-1160 out of 1352
A
Annik
12/05/15
The tool that makes me a superhero...
I would be so completely lost with my Freshbooks. It's incredibly intuitive, reliable and constantly getting better.Their customer service is quick, personnalized and very efficient.I'm very very thankful for the team at Freshbooks making my one-woman operation as well organized and professional as any big company out there...
Y
Yasmine
12/05/15
IT IS A LIFESAVER.
It literally has been a life saver for me ....secretary for my hubby and I'm in charge of invoicing... without it I would be a mess.
J
John
12/05/15
Excellent service
I find Feeshbooks to be an excellent tool for my company. Great features that let me know when invoices have been viewed by the client and very prompt friendly support with a nice personal touch.
P
Peter
12/05/15
USING FRESH BOOKS AS AN ELECTRICIAN
ENTERING TIME DATA , INVOICING, RECORDING SERVICE INFO GENERATING ESTIMATES , INVOICES IS EASY AND WORKS REALLY WELL ON A MOBILE DEVICE BEING ABLE TO SET UP MULTIPLE PROJECTS FOR THE ONE CLIENT MAKES INVOICEING PER JOB TIDY AND MAKES IT EASY TO KEEP TRACK OF COSTS AND INCOME COUNTRIES THAT INCLUDE GST FOR LABOR WILL HAVE TO MANUALLY ADD THE GST ON A PER INVOICE BASIS . IMPORTING DATA INTO FRESH BOOKS IS LIMITED TO CONTACTS ONLY . IF YOU ARE A SOLE TRADER FRESH BOOKS IS AN EXCELLENT CHOICE . ...
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S
Sven
12/05/15
Great Service, No Issues, Easy To Use
Freshbooks is easy to use and I've never had any problems. This awesome app saves me dozens of hours every month.
L
Laura
12/05/15
One of my best decisions
I'm a graphic designer and I have an Advertising company. I was wasting to much time doing my Estimates and Invoices on Excel and I didn't want to try with Quickbooks because I think is too technical. A friend recommended me FreshBooks... I started with the basic account and 3 months ago I did the upgrade. I'm using all the tools available...my bank account and credit card is linked to the Expense tool... the program calculate the taxes for me, help me to get paid quickly with reminders and ...
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A
Angie
12/05/15
Great program
I've been very happy with Freshbooks. Makes my bookkeeping quite easy.
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Ada
12/05/15
Great for a small business!
My husband used to do all his bookkeeping the old fashion paper and pencil way. We were looking for a more efficient way of keeping records. I did my research online looking for the best and least expensive software. I came across the name FreshBooks multiple times while looking at Top 10 lists of best software for small business so decided to give it a try. It was a free trial so what did we have to lose. Immediately I realized what we had been missing. The software is so easy to use. I ...
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C
Claire
12/05/15
Great, time saving, clear and simple. Would (and have) wholeheartedly recommend!! Thank you for making invoicing a dream.
Great, time saving, clear and simple. Would (and have wholeheartedly recommend!! Thank you for making invoicing a dream.
GJ
Gavin Jones
12/05/15
A cornerstone of my business
I've been with Freshbooks for 4 years now and have used it to grow my business from day 1.Initially , it was an interim solution until I needed something more powerful but, with useful and thoughtful features having been added I have yet to out grow what it provides.Set up is simplicity itself and having a consistent and professional way to send quotes and invoices along with the ability to request deposits, a key function in my business, it presents me in the professional and efficient ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].