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9.6

SpotScore

Freshbooks

Freshbooks Reviews in July 2026: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4.59

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Freshbooks Reviews & Ratings

4.59

Excellent

Based on 1379 ratings & 1352 reviews

Rating Distribution

Excellent

(1053)

Very Good

(195)

Good

(51)

Poor

(18)

Terible

(35)

Spotsaas Editor’s POV

FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more

Freshbooks pros and cons

  • User-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 1151-1160 out of 1352

L

Laura

12/05/15

5 out of 5

One of my best decisions

I'm a graphic designer and I have an Advertising company. I was wasting to much time doing my Estimates and Invoices on Excel and I didn't want to try with Quickbooks because I think is too technical. A friend recommended me FreshBooks... I started with the basic account and 3 months ago I did the upgrade. I'm using all the tools available...my bank account and credit card is linked to the Expense tool... the program calculate the taxes for me, help me to get paid quickly with reminders and ...

Read more

A

Angie

12/05/15

5 out of 5

Great program

I've been very happy with Freshbooks. Makes my bookkeeping quite easy.

A

Ada

12/05/15

5 out of 5

Great for a small business!

My husband used to do all his bookkeeping the old fashion paper and pencil way. We were looking for a more efficient way of keeping records. I did my research online looking for the best and least expensive software. I came across the name FreshBooks multiple times while looking at Top 10 lists of best software for small business so decided to give it a try. It was a free trial so what did we have to lose. Immediately I realized what we had been missing. The software is so easy to use. I ...

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GJ

Gavin Jones

12/05/15

5 out of 5

A cornerstone of my business

I've been with Freshbooks for 4 years now and have used it to grow my business from day 1.Initially , it was an interim solution until I needed something more powerful but, with useful and thoughtful features having been added I have yet to out grow what it provides.Set up is simplicity itself and having a consistent and professional way to send quotes and invoices along with the ability to request deposits, a key function in my business, it presents me in the professional and efficient ...

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SS

Shireen S

12/05/15

5 out of 5

Makes life so much easier!

I used to struggle through "saving as" and updating old documents to be new documents (to serve as invoices. FreshBooks lets me do everything with simple clicks, and I love that I can check status (whether a client has opened the email in an easy view. Also really appreciate how it has amped up the look of my invoices -- way more impressive than the invoices I had crafted in WORD. Hands down, a great tool for any small business. Saves me tons of time. I couldn't be more pleased.

C

Claire

12/05/15

5 out of 5

Great, time saving, clear and simple. Would (and have) wholeheartedly recommend!! Thank you for making invoicing a dream.

Great, time saving, clear and simple. Would (and have wholeheartedly recommend!! Thank you for making invoicing a dream.

BT

Bryan Tobiason

12/05/15

5 out of 5

Super Simple, Quick Payment

This service is extremely intuitive and works well with very little setup required. Quickly send invoices and collect payment via email. My clients all love the simplicity of the easy payment and I love the ease of creating an invoice and tracking business.

A

Annik

12/05/15

5 out of 5

The tool that makes me a superhero...

I would be so completely lost with my Freshbooks. It's incredibly intuitive, reliable and constantly getting better.Their customer service is quick, personnalized and very efficient.I'm very very thankful for the team at Freshbooks making my one-woman operation as well organized and professional as any big company out there...

Y

Yasmine

12/05/15

5 out of 5

IT IS A LIFESAVER.

It literally has been a life saver for me ....secretary for my hubby and I'm in charge of invoicing... without it I would be a mess.

J

John

12/05/15

5 out of 5

Excellent service

I find Feeshbooks to be an excellent tool for my company. Great features that let me know when invoices have been viewed by the client and very prompt friendly support with a nice personal touch.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].