9.6
SpotScore
Freshbooks Reviews in October 2026: User Ratings, Pros & Cons
Invoicing made easy. Anytime, anywhere.
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Starts from $8 / month when monthly
Freshbooks Reviews & Ratings
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Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 1141-1150 out of 1352
R
Rebecca
12/06/15
Very small business owner
I like the program for its simplicity of use. Very user friendly.
D
Deborah
12/06/15
Easy, Efficient, Great On the Go
FreshBooks has made it easy for me to keep up with my billing and track expenses.
D
Deborah
12/05/15
Easy, Efficient, Great On the Go
FreshBooks has made it easy for me to keep up with my billing and track expenses.
BT
Bryan Tobiason
12/05/15
Super Simple, Quick Payment
This service is extremely intuitive and works well with very little setup required. Quickly send invoices and collect payment via email. My clients all love the simplicity of the easy payment and I love the ease of creating an invoice and tracking business.
T
Toni
12/05/15
love it but lots of workarounds
a lot of work arounds for my business (invoicing/timesheets/contractorssome ofthe data is not as connected as it could beif you update an expense you have to reload it into invoice instead of it automatically updating/connectingcant connect contractors and tasks in the way that makes sense for different projectscant have multiple contacts for one company no time stamping int he time tracking area
G
Gin
12/05/15
Great for simple businesses
My business is simple with just three billable service types, and less than 5 suppliers. I also have all my expenses automatically categorised on Excel before I upload in a single shot into Freshbooks. Freshbooks is great for a simple business like mine. If you have inventory management, and many products or suppliers this may not suit
JL
Jenn Leonard
12/05/15
Easy to use and convenient
My doula agency uses Freshbooks for invoicing clients, tracking postpartum hours and paying contractors. Everything about is easy to use and the mobile app is perfect for importing expenses on the go. It would get 5 full stars if my credit union was able to connect with it.
E
Eric
12/05/15
fresh
really love the tool.pretty much have the best ux. i just need a feature to remind the client about ageing invoice.and remind me to fill the term. a little request to, the upgrade plan can be upgraded per clients added. it can be a bit frustrating to add one client, and then we have to commit to pay that many additional cost/month
L
Lesha
12/05/15
I do recommend to small businesses.
Pro: it's very easy to use. I submit my invoices right away to my clients and my clients receive right away. They too like how easy it is to get their invoices.Con: some months I may not bill but one client. I wish Freshbooks would bill per client for each month not a set monthly fee. I'm paying for something I don't use every month.
A
Angela
12/05/15
Anyone with a small business
As a small business owner I appreciate the ease of Freshbooks in allowing me to get invoices out to my clients.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].