9.6
SpotScore
Freshbooks Reviews in July 2026: User Ratings, Pros & Cons
Invoicing made easy. Anytime, anywhere.
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Starts from $8 / month when monthly
Freshbooks Reviews & Ratings
Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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J
John
12/07/15
Appreciate the ability to talk to live people when needed
Very Happy with service - really like talking to live person when I have a question.
T
Trinli
12/07/15
FreshBooks is wonderful
FreshBooks makes running my new small business so very smooth. I don't know what I'd do without it. It is versatile, well designed and easy to use. I've been with FreshBooks for less than a year and I have already recommended it to several of my friends and associates. What an excellent service.
M
Michael
12/07/15
Excellent, easy-to-use accounting platform
I'm very time poor, so Freshbooks helps me keep track of all my invoices and expenses in a very easy-to-manage fashion!
SW
Spencer Wade
12/07/15
Great service, awesome company
Looking for a nonsense billing platform you have found what you are looking for. Great prices and most of all great service. Easy to use platform with lots of functionalities. Give them a try and you will see first hand what I am talking about.
P
Peter
12/06/15
Freshbooks is a great tool for my one man show.
I work as a subcontractor for individuals and a few companies that require me to bill my time out to a variety of jobs and provide specific information about what I was doing in said time. Freshbooks makes this very easy. I don't use it to track my time in real-time, but it makes recording time, invoicing, tracking invoices, payments, and expenses, very easy.
I
Idaucy
12/06/15
Excellent
Freshbooks is a programa very easy to work with( specially to people like me who doesn't know to work with computers. It keep me well informed with my financial monthly paper work.
C
Chad
12/06/15
A must for any small business owner!
Freshbooks had made running a small business easier and much more manageable! Time is one of the greatest assets of any business owner and Freshbooks give you more of that precious asset!
SW
Spencer Wade
12/06/15
Great service, awesome company
Looking for a nonsense billing platform you have found what you are looking for. Great prices and most of all great service. Easy to use platform with lots of functionalities. Give them a try and you will see first hand what I am talking about.
C
Constance
12/06/15
Freshbooks has exceeded my expectations.
From the get-go, Freshbooks has been the perfect solution for my small one-person business. It is intuitive, feature-rich and extremely easy to use and set up. The invoices are professional, the ability to accept credit cards is a huge plus, the accounting reports are more than helpul and the auto-payment feature makes collecting invoices a no-brainer. It is the one solution i use that does not require a lot of time and attention....just "set it and forget it" which is perfect for the ...
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R
Rebecca
12/06/15
Very small business owner
I like the program for its simplicity of use. Very user friendly.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].