Freshbooks Reviews in July 2026: User Ratings, Pros & Cons

Does its job, but fails to develop forward

What do you like best? Does it's job well, stays simple and unobtrusive. If you're the type of person who still uses Windows XP because "it's what you're used to" then this is the product for you because it will never ever change. What do you dislike? Next to no product development for the lifetime of the company. If you want a service that will never change - this is it. But if you're looking for one that will react to feedback, listen to the community and implement changes - this ...

Freelancers, FreshBooks is a Must!

What do you like best? - Ease of use - Customer Service - Ability to use recurring payments - See if clients have read invoices - Send estimates - Time tracking - 3rd party integration What do you dislike? - It took a long time for the iOS apps to be useful Recommendations to others considering the product See if any 3rd party products that you use integrate with FreshBooks. They have an impressive library of 3rd party plug-ins. What business problems are you ...

Freshbooks keeps my small business running!

What do you like best? I originally started using Freshbooks as a time-tracking device when I was doing hourly freelance work. I could log my hours easily (even with a time to be extra-precise and pop invoices out to clients when the project was completed. I love the professional look of the invoices, and even more -- how I can track incoming payments as I deposit them. I also can add expenses that I have accrued for clients and it will automatically pull them into an invoice later (and ...

PRICELESS!!!

What do you like best? Everything ... this is an amazing tool especially for small businesses / freelancers! I've been using it for quite a few years now and there is nothing else I would use on the market. Even when things don't work like I would like them to, the support is amazing at helping me find a solution to make it work! What do you dislike? The only glitch i've found is when creating invoices on the mobile app, it doesn't always go to the next invoice number so you have to ...

What did we do before Freshbook?

What do you like best? I absolutely love this product! I love the mobility factor, first. There are many reasons I love Freshbooks. The next is their awesome support. They are always friendly and helpful. The MAKE you want to recommend them by their friendliness alone. You can add items right there. No going back to the office to input data. I do it right from my phone! I give estimates while I am speaking with people. I have met people that asked me for a quote which I was able to ...

Freshbooks will save you time and money!

What do you like best? Freshbooks is so easy to setup & use. Plus switching over from the third party merchant account / credit card processing through our bank, which had an endless variety of monthly fees, is saving use more than what we pay for Freshbooks. They are constantly adding new features, bells and whistles and monthly fee stays the same. What do you dislike? Really we haven't found anything we dislike with Freshbooks. Recommendations to others considering the product ...

FreshBooks making invoicing easy for small and medium businesses

What do you like best? FreshBooks is an easy to use, online accounting platform that allows you to manage all your invoices easily and track your customers. With its integrated time tracking and advanced follow-up functionality it makes it the easiest tool for freelancers, small and medium companies. Conveniently they also provide an expense tracking option so you can attach your expenses immediately to the client you're working with. FreshBooks also comes with a mobile app so you can ...

Part time freelancer who uses Freshbooks for clients' time tracking features

What do you like best? I don't use all of the features except the following: - time tracker - once in a while, I need to issue an invoice with branding - exporting of time reports - rare occurrence but some clients ask me to purchase on their behalf and I just include it on the invoice as an expense - mobile app for reading work email on the go (very useful as I'm able to charge my hours even when away from my desk What do you dislike? That even with the low monthly ...

good for starting business, but are stubborn about any simple improvements since horse&buggy days

What do you like best? ease of use, easy desktop and mobile use ( The app SUCKS and they they as always refuse to fix it desktop on the phone works great, just zoom in as you navigate. connecting payment optiosn can change your entire business, because when people pay, it getst recorded automatically, and its such a timesaver. What do you dislike? they wont allow an estiamte to be snail mailed with the" snail mail button". they allow invoices to be snail mailed with the click of a ...

Couldn't run my business without it!

What do you like best? I really love how integrated every feature in the product suite it. Its not just accounting, not just time tracking, not just expense management -- it truly is an integrated approach to all the above. The biggest reason I like it though, is that my CLIENTS LOVE IT. It is SIMPLE and EASY for each and every one of my clients to use. I am also a huge fan of their latest payment-acceptance features. These really rock. What do you dislike? Its really hard to find ...