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9.6

Spot Score

Freshbooks

Freshbooks Reviews in May 2025: User Ratings, Pros & Cons

Invoicing made easy. Anytime, anywhere.

4

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Starts from $8/month when monthly

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Freshbooks Reviews & Ratings

4

Very Good

Based on 4589 ratings & 1299 reviews

Rating Distribution

Excellent

(1014)

Very Good

(186)

Good

(46)

Poor

(18)

Terible

(35)

Expert's Review

FreshBooks has proven to be an indispensable tool for small business owners, freelancers, and agencies seeking an easy-to-use, streamlined solution for invoicing, expense tracking, and basic accounting tasks. Its intuitive design, minimal learning curve, and robust features, such as time tracking, expense categorization, and project management, make it a standout ...Read more

Freshbooks pros and cons

  • Intuitive and user-friendly interface, making it simple to set up and use even for non-accounting experts.

  • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

  • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

  • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

  • Reporting functionalities and customizations are less robust compared to industry giants, limiting advanced financial analysis.

  • Invoice customization options are relatively limited, which may not meet specific branding needs.

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Showing 101-110 out of 1299

JS

Jolinda S

11/11/21

5 out of 5

"Intuitive, highly visual accounting software with flexible tools - project budgets + time tracking"

What do you like best about FreshBooks? I love how visual FreshBooks is and how attractive the entire interface is. I don't feel overwhelmed when I log in. I also love how the most important information is available right on the dashboard when I log in. What do you dislike about FreshBooks? I hate that I have to contact support several times throughout the year to clear duplicate transactions from my bank. Recommendations to others considering FreshBooks: Start with the free plan and try it ...

Read more

J

Jeanne

10/07/21

5 out of 5

Amazing product, great customer service

PROS: I love that FreshBooks is reliable and easy to use. I have been using it for more than five years to manage my company’s billing work. The app has boosted my company’s cash flow and my customers also love this system.

JM

James M

09/23/21

5 out of 5

"FreshBooks is the "Jack Sparrow" to low budget online accounting and bookkeeping."

What do you like best about FreshBooks? It's simple to view and manage our organization financial status through profit and loss statements reports. It's simple to track and manage cash flow. It's simple to track,pay and manage bills with FreshBooks. This tool automates invoicing process. Expense tracking and management is more effective with this tool. What do you dislike about FreshBooks? It's a Fully-featured and very functional tool for simple accounting, billing and invoicing and I ...

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PO

Plus One Techie

09/23/21

5 out of 5

I love FreshBooks!

I love FreshBooks! The software is so easy to use and they are always making little changes to make things even more user friendly. The price is very good for the package and functions that are available.

CR

Curtis Rose

09/22/21

5 out of 5

Easiest Software to Use

Found it so easy to use, especially when billing clients. Just set and forget. As a small business, we want to spend our time working on the business, not the accounting. This tracks everything for when tax season comes.

SM

Shawn M

09/22/21

5 out of 5

Super easy to use

Super easy to use, customer friendly and built for business owners not primarily for accountants which is why I love it!

MN

Melody Nwude

09/22/21

5 out of 5

Excellent Accounting Software

It’s been a great journey with FreshBooks . They make my services look very professional and on top of that - the platform is very user friendly would recommend to anyone anytime 😀😀😀

JA

Jose Acosta

09/22/21

5 out of 5

The best!

For a first time business' owner, I find FreshBooks to be very helpful and user friendly. Eugene, my Account representative, did a great job at getting me started. Only thing I see missing so far, is the option of seeing a section for sent invoices by email, similar to an email app.

JG

Jill Garcia

09/22/21

5 out of 5

Simplified bookkeeping for your business

Freshbooks has enabled to me start using a simple bookkeeping program which is easy, helpful and well-supported. This program enables me to keep track of expenses, income and generate business-related reports without difficulty. I love the follow up the representatives do to make sure that there are no problems and that we are utilizing the program to its fullest.

GM

Growth Marketing Co

09/22/21

5 out of 5

I love Freshbooks

I love Freshbooks, it’s super user friendly and easy to keep track of my businesses invoices/expenses!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].