Freshbooks Reviews in July 2026: User Ratings, Pros & Cons

Pays for it self!

What do you like best? Pay pal e check processing that only costs .50 per transaction, ease of sending invoices. I also like that i can see if my clients have viewed an invoice and send them a reminder. What do you dislike? I don't really have any pain points, although a slightly more intuitive site would be helpful. Recommendations to others considering the product Highly recommend Freshbooks! So easy to use, and pays for itself in the saved pay pal fees. Makes taxes easy at the ...

Freshbooks Review

What do you like best? Freshbooks allows you to create simple invoices and send them to clients via email. It helps you to keep track of invoicing and allows your client to click and pay their invoices via Paypal. What do you dislike? I wish the free version allowed you to add more than 3 clients. What business problems are you solving with the product? What benefits have you realized? Using Freshbooks has allowed me to send invoices and collect payments from my clients by them ...

Great product for those tracking time

What do you like best? I work at a small business, where we don't have an accounting department -- it's just an additional line on the CEO's already long job description. FreshBooks helps us invoice quickly and efficiently without hiring another person -- or spending a lot of time. It also allows our team to track time. This helps us monitor the hours we’re spending on each client work, as well as internal projects. What do you dislike? We wish there was a way to program in a ...

The best invoicing and time tracking site for freelancers and small businesses

What do you like best? All of our employees and contractors use FreshBooks for tracking their time. It generates useful reports automatically so that we can see where time has gone. Time tracking (with Chronomate, a third party app for mac is super easy. Invoicing for billable time is probably the best part (of course, right?. Generate invoices for a client automatically every month, send it out (automatically if you want and even collect recurring payments via your favorite gateway. ...

Easy To Use cloud based Accounting software

What do you like best? I love that I can access freshbooks from any computer anywhere to manage invoices, expenses and estimates. It also does a fantastic job of integrating with my bank account to keep track of expenses/cash flow. What do you dislike? I wish I could bill a flat rate for certain projects. Often I find myself subdividing projects back into hours even when I've quoted a flat rate, and clients have questioned it on occasion. Recommendations to others considering the ...

Great product, even better customer service

What do you like best? Product is really easy to use and it's reliable. My company has been using it for our billing needs for over 5 years. The company's cash flow improved almost as soon as I switched to Freshbooks and my customers love it too. What do you dislike? Freshbooks bills itself as a cloud accounting product. That can be a little bit misleading, the product is missing some key features that are needed for it to be considered a true accounting product. But as a billing and ...

Best invoicing software money can buy, and it doesn't even take that much money.

What do you like best? Easy to use and easy to customize and setup. They are also very responsive to requests for features. What do you dislike? There's not much to dislike with freshbooks. What business problems are you solving with the product? What benefits have you realized? Automated billing of clients for ongoing yearly invoices.

Couldn't run my business without FreshBooks!

What do you like best? I love how easy it is to use and set up. I provide hosting services so the reoccurring billing is so important. It's so convenient to have everything in one place. It's a well thought out program. Simple to use and create reports for clients. What do you dislike? I would like to use the phone app swiper but it's kind of pricey. It would be nice to be able to actually have everything in one place and use that. What business problems are you solving with the ...

Great product that our company cannot do without.

What do you like best? Great product and with over 350 clients world wide we could not manage our reoccurring monthly and annual billing without it. The reminders to pay and pay online are also key features which just work! What do you dislike? Not really a dislike but would love a multi currency payment solution to be integrated for USD CAN and GBP all in one. Recommendations to others considering the product I can highly recommend this product for any company with multiple clients ...

Simple and intuitive – for people who don't like invoicing, finance reports or expense tracking

What do you like best? I've been using Freshbooks since I started my graphic design business. In the beginning, I had no clue whatsoever about the finance side of things – I just wanted to create stuff and get paid. I paid for a business mentoring session, and all they wanted to do was to sell Quickbooks to me, and telling me I needed at least 10 sessions to understand how to invoice... So I found Freshbooks instead. Haven't looked back. The business has grown, and so has Freshbooks. But ...