Freshbooks Reviews in July 2026: User Ratings, Pros & Cons

Complete Lifesaver!

What do you like best? Hard to pick my favorite feature but the ease-of-use comes to mind. It's a great looking program along with being easy to navigate. I appreciate that! I need an accounting software that makes the billing, expense tracking nonsense go smoothly! What do you dislike? I wish I could set late reminders per client - each client I have has custom contracts so being able to customize all the way down to reminders would be great. Recommendations to others considering the ...

Excellent! I depend more and more on it as I learn what all it can do.

What do you like best? My Accountant can access it to do my taxes. I can keep track of expenses. What do you dislike? I'd like a way to keep track of mileage. Recommendations to others considering the product It's so easy and saves bunches of time! What business problems are you solving with the product? What benefits have you realized? Billing/invoicing is much faster and my clients are very happy with going digital. I've been able to move from doing everything manually to ...

Use FreshBooks if You Want to Get Paid

What do you like best? How easy FreshBooks makes it for clients to pay online. What do you dislike? There is nothing that I don't like about FreshBooks. Recommendations to others considering the product Try FreshBooks. You won't be disappointed. What business problems are you solving with the product? What benefits have you realized? We increase customer acquisition. Using FreshBooks it's now very clear to break down our costs to clients.

Awesome & Essential...!

What do you like best? Freshbooks is a phenomenal solution for freelancers. The way it allows me to invoice easily and produce reports for my accountant at tax time is invaluable, and the interface is clean and easy to use. Customer support is also world-class! Above all, however, the integrated time-tracking it offers - especially through its mobile app - allows me to track my workload and utilize it for invoicing is wonderfully seamless and precise. What do you dislike? All I ...

Freshbooks is awesome

What do you like best? It's easy to use and provides me with the structure I need to easily keep track of my time and my expenses on my projects. It makes me look good too, to my clients - the invoices they receive look attractive and have all the information they need in a simple format, making it easy for them to do their work, too. The less time all of us need to spend doing transactional things like invoicing, the more time we can spend making a difference in our work. What do you ...

Excellent features; even better customer service!

What do you like best? I love that FreshBooks makes it so easy to record expenses and generate professional-looking invoices. Even better is that when you call FreshBooks they answer right away - and with someone who can actually solve your problems, not just a call center grunt (I use that term lovingly as that's what I do in my day job. What do you dislike? It would be great if the reports could be set to a default time window, or if custom reports could be saved. Recommendations to ...

FreshBooks making tracking time and invoicing easy for small businesses

What do you like best? Freshbooks makes it easy for me to keep track of my time, projects, clients, invoicing, and expenses. What do you dislike? I like that I can associate an expense to a client, and easily add it to an invoice---But it would be nice it there was a way to o add a markup percentage to the cost of goods. Recommendations to others considering the product Freshbooks works VERY well for me, but I'm a freelancer and my needs are fairly basic. Do your research and find ...

Simple and Straightforward

What do you like best? I love how simple and straightforward Freshbooks is to use. I've never had an issue using the software - either on the web or in the app. It makes it incredibly easy to track hours for projects, expenses for my business, and send invoices to clients. What do you dislike? Freshbooks is not the cheapest option out there. Though I didn't use any alternatives too much, from the research I did prior to upgrading from the free account, I did decide it would be worth it ...

Excellent Tool for the Small Business Creative

What do you like best? I like how easy it is to track billables, how easy it is to create estimates and turn them into invoices, how wonderfully the app tracks invoices, expenses, and payments. I always know when my client has viewed the invoice. Freshbooks makes bookkeeping and accounting easy, and this is a plus for us with non-traditionally-logical creative brains. It is wonderful that I can use Freshbooks on my laptop and on the go with my cell-phone or tablet. The functionality is ...

Awesome software for the non-financial entrepreneur!

What do you like best? The ease of use, and reporting features. What do you dislike? Very little, but I would like to see a feature where I can split transactions into two or more categories. Recommendations to others considering the product I often tell others that this is not the software program for you if you need detailed and expansive accounting, but is perfect for the entrepreneur who is just launching their business and needs to manage their accounting system. I recommend it ...