Freshbooks Reviews in July 2026: User Ratings, Pros & Cons

A Time and Sanity Saver

What do you like best? Freshbooks has helped me turn an onerous monthly task into a quick and simple one. I love the ability to have automated invoices, reminders, and late fees. The automation has made such a difference for me, since I would occasionally forget to send certain invoices or get them out later than I should have. The reminders also keep it from being too personal, since it's obvious they are automated so I don't feel like I'm harping on anyone. Another big perk are the ...

Perfect for the Solopreneur

What do you like best? I love the easy time tracking and invoicing that FreshBooks provides. Each client has separate project tasks, which makes it easy to generate my invoices on a semi-monthly basis. What do you dislike? My only complaint is the client limit with my current version, but I am able to easily increase that as needed at the next paid level of service. What business problems are you solving with the product? What benefits have you realized? I'm solving time tracking, ...

FreshBooks is a game changer.

What do you like best? I can't believe I ever did business without FreshBooks. Being a solopreneur all my life, I have struggled with receipts and shoe boxes. FreshBooks was easier then neglect. Having my books organized not only made tax time better, but gave me real time data about where my business was at, so I could make adjustments on the fly, instead of at year end. I can't recommend FreshBooks enough. What do you dislike? Honestly, I have yet to come across anything I dislike ...

makes my life much simpler!

What do you like best? I love Freshbooks! Especially the app with the time tracking. It's perfect for when I'm on the road and moving from client to client. In general it's super easy to use, looks appealing both on my side and my clients side, and allows me to do so much. The customer service is also fantastic. Also, Freshbooks is always expanding what their doing and the product so I like that it can grow with my business. What do you dislike? The only thing I don't like is ...

Perfect for a freelancer or sole-proprietor too!

What do you like best? I love how easy the interface is to use both in the browser and on the mobile app. Setting up clients, invoices, terms, payments/expenses and downloading reports is a breeze. Most importantly, giving your accountant access so that they have everything they need come tax time, is worthy of a cheers. What do you dislike? I haven't been able to find a way to denote certain invoices who have deposits paid not to apply the system's late-fee penalty after a certain ...

Helpful

What do you like best? FreshBooks has made invoicing much easier than what I was doing before. I often change pricing and they make things simple. I have told a few friends they are the best and to give Freshbooks a try. What do you dislike? Not much. Maybe one less step to sending the invoices would help. What business problems are you solving with the product? What benefits have you realized? How to make things quicker really helps the company and the client.

Accounting and Billing ROCKSTARS

What do you like best? I hate accounting and billing. Really. Just let me do what I do best... And then there is FreshBooks, like the Accounting Elves who come in and do all the heavy lifting to make me look like an Accounting and Billing Genius. The entire setup is so easy, the training and assistance is ever present, and once you are set up, using it to track time, track expenses and send invoices is simple and streamlined. My clients appreciate the excellent service I provide ...

Simple and useful

What do you like best? Simple and easy to use, along with clean UI. What do you dislike? I would like to see a fee structure where annual payment equals discounts. There needs to be an option to set different payment terms for each client, as well as taxes, etc. customized late payment surcharge reminders. A reminder for users to bill invoices would be helpful. Recommendations to others considering the product it's easy to use, fast to learn. A quick trial and you'll know ...

Awesome for connecting with Contractors

What do you like best? I love how I can so easily connect with contractors and seamlessly turn around and bill my clients. What do you dislike? I have not yet come across anything that I don't like What business problems are you solving with the product? What benefits have you realized? I can finish my billing much faster and never have to follow up with clients to get paid.

Increased my efficiency and sped up how quickly my invoices are paid.

What do you like best? FreshBooks is simple to use and has a very clean interface. The iPhone apps makes billing and time tracking a breeze. I have been using it for years, and found that it fits the bill perfectly [pun intended]. I don't currently use all the features of FreshBooks, but I do subscribe to their blog which keeps introducing me to features that make the entire experience great. They keep introducing new features, so I may never get caught up, but thats okay, because they ...