9.6
SpotScore
Freshbooks Reviews in July 2026: User Ratings, Pros & Cons
Invoicing made easy. Anytime, anywhere.
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Starts from $8 / month when monthly
Freshbooks Reviews & Ratings
Spotsaas Editor’s POV
FreshBooks works best for freelancers, small agencies, and service businesses handling invoicing, expense tracking, and basic project costing. The interface requires minimal training, and core features—time tracking, expense categorization, project assignment—are straightforward to set up. Account managers are available for onboarding calls, and the mobile app ...Read more
Freshbooks pros and cons
User-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less capable compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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Showing 1031-1040 out of 1352
J
Jennifer
12/14/16
Great tool for small business
FreshBooks is SO easy to use. I am not an accounting pro... and I'm busy. I would much rather spend time creating and selling my products than buckling down with bookkeeping. FreshBooks makes this happen. Super easy to use interface and simple accounting principles make this a win-win for me!
D
Donna
12/14/16
Changes to invoices
I would really like to be able to change the font and customize my invoices
S
Samm
12/14/16
So far so good
Been using FreshBooks for a little bit and so far it's going well. I recently started doing freelance meaning I have to do more invoicing and started using the program on recommendation from my financial advisor, no tears due to freshbooks thus far. Also just received my first payment with wepay, again, no complaints.
DS
Dan Sullivan
12/13/16
Very intuitive, great customer service.
No complaints, it's easy to use and gets the job done. Also it's extremely flexible when it comes to payment gateways.
D
Donna
12/13/16
Changes to invoices
I would really like to be able to change the font and customize my invoices
S
Shelly
12/13/16
Great tool for small business accounting
Freshbooks has been great at keeping me organized and on top of invoicing clients. It's easy to create an invoice and it looks very professional when they are sent to clients. I have actually told other small business owners to check out Freshbooks! I can't wait for the estimates function to be available... I think that will really help streamline and keep all my paperwork in one place.
S
Samm
12/13/16
So far so good
Been using FreshBooks for a little bit and so far it's going well. I recently started doing freelance meaning I have to do more invoicing and started using the program on recommendation from my financial advisor, no tears due to freshbooks thus far. Also just received my first payment with wepay, again, no complaints.
I
Ika
12/13/16
Shiny on the outside
I'm a freshbooks user for the past 3 years or so, and I was recently registering a new company of mine with you, although this time I was forced to work with the new version instead of the classic one.I must say that the time invested in discussions with your support, waiting for bugs to be cleared, finding that many features were not pushed forward, have just been a waste, and I would have loved utilizing it for better causes.I have chose freshbooks on past experience, although my ...
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MM
Mildred M. T.
12/12/16
Using Freshbooks for Time Tracking & Billing
What do you like best? It is a solid technology program and mobile app. You can track project time and time estimates as well. The bill is easy and payments work very well with paypal and bank payments. Woks into the tracking of billing and payments so you don't miss any money coming in. What do you dislike? Card payment reader is $29 for purchase. Would like it to be free. Recommendations to others considering the product If you bill anyone, this works great. What business ...
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AL
Andre L.
12/06/16
Every small business should start using Freshbooks right away!
What do you like best? As a website design and Internet marketing company, our clients pay monthly for hosting and marketing services. Using Freshbooks, I setup a monthly recurring invoice which provides a "set it and forget it" level of comfort that is invaluable to a small startup. Our clients can save payment details when they pay their first invoice, so we get paid faster each following month. Knowing that I will have a deposit 3-5 days following the first of each month is very ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].