Freshbooks Reviews in July 2026: User Ratings, Pros & Cons

Easy and simple tool that saves my team a lot of time

What do you like best? That it is cloud based. The reports are easy to read. And I especially like that both me (non-accounting entrepreneur and my bookkeeper like it and understand it. What do you dislike? It doesn't link to the old BaseCamp 2.0 that I am still using. Recommendations to others considering the product It's easy to use. The prices seem to be reasonable. My team likes it. What business problems are you solving with the product? What benefits have you realized? This ...

I'd be lost without Freshbooks!

What do you like best? Ease of use! I can access it anywhere in the world on any platform, create invoices and receive payments with ease. Keeping track of client information is key as well! What do you dislike? I dislike the inability to send contracts via freshbooks like services like 17hats does. There are no auto-reminders/due dates for invoices - which can be a little annoying. Recommendations to others considering the product Excellent for small business management and ...

So simple, I love it!

What do you like best? This software is unbelievably easy to use, I love everything about it. I took at shot at using QuickBooks and it was a complex disaster. I don't have time for that, I'm a marketer and not an accountant! Freshbooks was the exact opposite - streamlined, clear, clean, and simple. I'll never give it up! What do you dislike? Don't dislike a darn thing. I love this program. Recommendations to others considering the product Give it a try. You'll be so delighted, ...

Freshbooks makes my invoicing / collecting so much easier!

What do you like best? The ability to track all of my open jobs What do you dislike? I'd like more control w/ client payments What business problems are you solving with the product? What benefits have you realized? Invoicing, accounting, tracking amounts owed / payed, tracking job expenses.

All you need for Accounting on a small business

What do you like best? Freshbooks is simple to use, and easy to configure. But also It's very powerful, because offers everything you need for your business: Create Invoices, create clients, create estimates, receive payments, customize the inteferface according to your needs, manage projects, track time, manage expenses, integration with the bank account. What do you dislike? I don't like how they integrate external time tracking systems. The projects limitation. the interface ...

FreshBooks has put me in business

What do you like best? I love that its mobile and user friendly. I hated accounting class! I am not an accountant, I'm an engineer. But as a 1 man show I have to be good at both. FB has kept the financials easy and quick so that I don't spend much time on the admin side. What do you dislike? Overall I think it's a great program. I probably don't care for the time-keeping function. I live off my hourly billing and try to track every client utilizing the timer, but the invoicing by this ...

FreshBooks gets the job done

What do you like best? Freshbooks is a small business accounting software whose value proposition is centered around billing and receivables best practices. It is designed for and ideal for a small business with neither a full-time office manager nor a person in charge of billings and collections such as an accounting manager. FreshBooks is best suited for a sole proprietorship or a company where all of the employees except the owner are technicians - meaning that their daily activities ...

Outstanding Customer Support

What do you like best? So easy to use and gives me exactly what I need for my business and does not load me up with tons of features and stuff I would never use. Freshbooks is wonderful for invoicing clients and gives me every function I need to have a paperless business! What do you dislike? I wish the payment processing services were not so expensive, but I know that is not something Freshbooks is doing, but I wish Freshbooks could offer a more affordable payment processing and know ...

Freshbooks changed my business in a way no other program (including photoshop) could do.

What do you like best? K.I.S.S I mean, as an artist I didn't realize the impact business has on the creative mind. Not being successful was impacting my creative side dramatically, I just didn't realize to what extent. I never did really well at keeping track, my invoicing was predominantly paper and pen, and often I'd simply use an excel sheet to keep track (ha! of things. I later upgraded to Quickbooks, that was great until I was audited and the mistakes I had made in that program ...

Great for solo workers to quickly create invoices

What do you like best? When you get that first freelance gig, the first thing you need to do is learn how to create an invoice so you can get paid. Freshbooks makes it super easy to do so you can get that payment faster than ever. What do you dislike? As I've taken on more clients, Freshbooks isn't always the best tool. I tried using this expense tool and it didn't work very well for my purposes. I still only have one employee (myself, but I find that Freshbooks is no longer amazingly ...