Freshbooks Reviews in October 2026: User Ratings, Pros & Cons

Simple and Easy

I like it, I wish it were less expensive since I don't use it too frequently. But it's a great service.

Simple, easy and convenient

Fresh book is an amazing app and it has made accounting so easy for my small business. I wish I discovered it sooner. Great job guys!

basic, laggy & glitchy

I've been using freshbooks for almost 2 months, the experience hasn't been that great at all... It is very basic; I've previously mentioned the addition of a few tasks that would make this software a lot better.When entering data into an invoice it is very slow and laggy for most of the time, especially when you've got more a few items in description.I've also been logged out out of nowehere mutliple times while entering data.

Great Accounting Software

What do you like best? Easy to track progress throughout the month. Enjoy seeing a snapshot of where we are at in invoicing and collections. What do you dislike? Doesn't allow for as detailed tracking as I need for projects that are being worked on. We combine Freshbooks and Harvest for this reason. It works well for us. Recommendations to others considering the product Very easy and I love that it is cloud based so I can check on invoices and collections from anywhere in the world ...

Perfect for small biz owners

What do you like best? Freshbooks makes it easy to send professional looking estimates, bills, and year end reports. It's intuitive and was easy to set up and integrate my logo. When clients get a bill, it links to PayPal for easy payment which I appreciate. It's been a great fit for me for the past 4 years. What do you dislike? I can't think of anything I do not like. Sometimes I find my message from Freshbooks does not get opened- it comes from FB rather than you. I have learned to ...

Freshbooks is easy to use as well as increases productivity

What do you like best? Easy to understand, get information, invoice and track payments and hours without steep learning curve. The tone of communications with the company is informative, relaxed, helpful and valuable. The CEO wrote an ebook and shared it and it was inspiring and helpful in reframing how we talk about and think about our services and pricing. What do you dislike? not all my banks sync with it - my local bank has not updated to provide access. Would prefer to pay less ...

Easy and simple tool that saves my team a lot of time

What do you like best? That it is cloud based. The reports are easy to read. And I especially like that both me (non-accounting entrepreneur and my bookkeeper like it and understand it. What do you dislike? It doesn't link to the old BaseCamp 2.0 that I am still using. Recommendations to others considering the product It's easy to use. The prices seem to be reasonable. My team likes it. What business problems are you solving with the product? What benefits have you realized? This ...

Perfect Software for Invoicing Clients

What do you like best? Software is very intuitive. Signed up and started using pretty quickly. Flexibility based on usage. Ability for our team of contractors to get started working Has decent reporting Great customer service What do you dislike? Having to choose because of our accounting team. Managed better with Quickbooks. What business problems are you solving with the product? What benefits have you realized? We had no online invoicing or payment platform. We ...

Easiest way to send an invoice

What do you like best? My favorite feature is that I can see when a client logs in to view their invoice. What do you dislike? Nothing really! It would be fun to have more stats about our billing history - but for the most part, it fits our needs. What business problems are you solving with the product? What benefits have you realized? I no longer have to spend time on custom invoice design and creation - it's so easy to use and can be automated.

A review of Freshbooks

What do you like best? Freshbooks makes billing my clients easy. What do you dislike? The cost of Freshbooks is a little too high. Recommendations to others considering the product Freshbook is easy to use. As a small business owner, it's all I need for billing. What business problems are you solving with the product? What benefits have you realized? None.