Freightos Reviews in September 2026: User Ratings, Pros & Cons
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Freightos Reviews & Ratings
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Spotsaas Editor’s POV
Freightos has garnered an impressive array of positive feedback over the past year, with users consistently praising its transparency, ease of use, and reasonable pricing. Customers highlight the platform's smooth processes, regular updates, and quick delivery times, which significantly enhance their shipping experiences. The availability of real-time ...Read more
Freightos pros and cons
Transparent and easy to use platform for shipping logistics.
Outstanding communication and honest pricing, ensuring customer satisfaction.
Excellent customer service with fast delivery and regular updates.
Intuitive interface and simple process make it easy for both new and experienced users.
Inconsistent delivery times, with some shipments arriving later than promised.
Technical issues on the website, such as redirecting errors and login difficulties, affecting user experience.
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Showing 81-90 out of 759
MC
Mike C
04/15/23
Simplified freight forwarding
Freightos has taken something that is very complicated and simplified it as much as possible. I had always used FedEx door to door service in the past, so the idea of using a freight forwarder seemed daunting but Freightos made is very understandable and easy. Great idea, and great service!
EK
Esther Khang
03/15/23
Responsive service team
It was great to have someone available to respond to any questions, queries or confusion in the chat or via email. The system is well designed to upload all info and documentation to your shipment booking for access in one place. I most appreciated being able to communicate with the freight forwarder via the streamlined freightos platform at every stage of the shipment, including when there were problems and customs delays. Thank you
G
Garland
03/04/23
Very friendly and professional. No glitches!
Great communication with Clearit and especially Brandon with Seabay. No glitches. Very friendly and professional. Thank you!
MA
Mehdi Abbaspour
02/27/23
Dont trust this company the know fraud perfectly i books shipment for delivery 4 pallets of tves and the notified my shipment are tves i gave the Commercial invoice and store invoice and details i
Dont trust this company the know fraud perfectly i books shipment for delivery 4 pallets of tves and the notified my shipment are tves i gave the Commercial invoice and store invoice and details in all was showing my shipment are tves so the sold me insurance for my tves and the give me insurance certificate so during delivery they broke all my tves and when claim they said we dont cover tves so they sold insurance for something they dont cover and also sent me additional bills and they ...
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JD
J. Davis
01/04/23
HIghly recommend this company for your…
HIghly recommend this company for your shipments. This was our first shipment from China to UK and we were definitely nervous about getting the paperwork and processes correct to avoid delays etc. Freightos could not have made this any easier, also the quotes available for our shipment were considerably cheaper than anything we could find elsewhere, and that's without all the extra support that comes with the Freightos platform.
JD
J. Davis
01/04/23
HIghly recommend this company for your…
HIghly recommend this company for your shipments. This was our first shipment from China to UK and we were definitely nervous about getting the paperwork and processes correct to avoid delays etc. Freightos could not have made this any easier, also the quotes available for our shipment were considerably cheaper than anything we could find elsewhere, and that's without all the extra support that comes with the Freightos platform.
G
GTS
12/27/22
Horrible..
Horrible... 60 days to delivery. Constantly repeated email messages and slow, uninformed service. NEVER again.
BM
Brittany Maple
12/14/22
I love how quickly and smoothly I can…
I love how quickly and smoothly I can get pickups for all shipments. Trucking companies are usually in constant communication or any needs. The deduction of one star, is that some locations aren't covered and I have to look elsewhere to book at times.
MK
Matthew Kersey
12/13/22
They took my money and then lied
The company knew my shipment was from a residence gave me a quote I paid it then they wanted a copy of licenses. I tried to call 8 times during their business hrs no answered. I got a text and I was told the job was sent out I had to call them instead. The worst customer service and honestly just liars. I can’t say it enough do not do business with them, I will be contacting the BBB. Shipping # S221214002079
MB
M B C
11/02/22
Shipping made simple
Shipping made simple. It cant get easier than this. Communication is great and responses are fast.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].