Freightos Reviews in September 2026: User Ratings, Pros & Cons

Freight made easy!

I was really impressed with the service I received from Freightos, Shining Ocean, Clearit and SF Freight for my recent shipment. Everything went smoothly, the shipment was on time and I was kept well informed through out.

Always great service through the live…

Always great service through the live chat, and the platform U/I is simple and easy to understand. Great experience again!

Good first time international shipping experience

I needed to make a shipment of a heavy wooden crate from the USA to the UK. The international shipping process is pretty difficult for a newbie, but Freightos had the best shipping rate and overall best experience. When all was said and done, they got me hooked up with shippers that got my 300 kilo crate to the UK in good shape.

Don't waste your time using Freightos

This site and their customer support is a complete train smash. The most basic of functionality is missing "the ability to see what commodity is being shipped". It used to work fine a couple of months ago, and then stopped working. I've been chasing a fix for 6 weeks and they can't even provide a resolution date.

5 star

Largest most accessible freight platform online Hundreds of logistics companies to choose from Easily trackable process

Smooth Sailing - First time importing to USA!

Couldn't recommend enough using Freightos. As a first time importer, I was nervous about the whole process - but it was smooth sailing since the beginning. Very clear communication, great platform, from start to finish, everything worked out seamlessly.

A Great Piece of Software

Such an easy platform to use that instantly offers you many options to chose from. Freightos has become an instrumental tool for my business.

I'm a big fan of Freightos…

I'm a big fan of Freightos and have now used them for around 30 shipments. Its kind of like Booking.com for freight. I have a few trusted forwarders who I always look out for, but I know I am always getting the most competitive quotes and I love that. So it allows me to shop around while keeping the workflow the same for each shipment regardless of who we use. This makes it easier to keep track and also be familiar with, so anyone in the team can organise the booking.

FreightOS has been our trusted partner…

FreightOS has been our trusted partner with sourcing shipments for 5+ years. Can't go wrong using them. They take the pain out of shipping.

I have over 24 shipments with…

I have over 24 shipments with Freightos. I ship FCL and have had 2 VERY BAD companies used on Freightos, Seabay International and Freight Right. Both companies are not monitored and are allowed to overcharge, charge excess post-delivery up charges and rip off customers. Both companies are horrible unethical freight forwarders doing business on Freightos. Freightos allow them to overcharge after delivery when those companies are the ones in control of the contracted delivery companies, they ...