Freightos Reviews in September 2026: User Ratings, Pros & Cons
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Freightos Reviews & Ratings
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Spotsaas Editor’s POV
Freightos has garnered an impressive array of positive feedback over the past year, with users consistently praising its transparency, ease of use, and reasonable pricing. Customers highlight the platform's smooth processes, regular updates, and quick delivery times, which significantly enhance their shipping experiences. The availability of real-time ...Read more
Freightos pros and cons
Transparent and easy to use platform for shipping logistics.
Outstanding communication and honest pricing, ensuring customer satisfaction.
Excellent customer service with fast delivery and regular updates.
Intuitive interface and simple process make it easy for both new and experienced users.
Inconsistent delivery times, with some shipments arriving later than promised.
Technical issues on the website, such as redirecting errors and login difficulties, affecting user experience.
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Showing 421-430 out of 759
BB
Brandon B
08/22/20
Excellent experience
Excellent experience. Again.
JC
Jamie Chung
08/22/20
Great service
Shipment was on time and actually came earlier then expected. No issues at all
JS
Jacob Scott
08/22/20
2020 and beyond Dont waste your time if you're looking…
Dont waste your time if you're looking for low-cost freight forwarder, you cant call them, they are a search engine, if you owe tariffs they can't do anything, their website is not updated, they are playing a middle man with TONS of hidden fees. I started with a 3500ish quote, then boom by the time it was done, it was DOUBLE Fees. RUN.
WP
Wai Poon
08/21/20
Love this platform
Love this platform! Makes shipping so much easier. But I'd wish it could be quicker to load! What would also be great if you had a table to upload the HS codes for the freight forwarders for the duty calculations
BB
Bale BIT
08/21/20
Freightos the world's laziest digital freight platform.
I had the unfortunate experience of recently dealing with Freightos. I heard reports about the platform and decided to give them a try with one of my shipments. As a new customer, I was a little unsure of the process. All my previous shipments using other freight forwarders had been relatively pain-free. The same however cannot be said for freightos. Let me prefix this review by saying I am partly to blame for my lack of understanding of how they actually conduct business. I was under the ...
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HV
Heather Vreeland
08/20/20
Another great shipment with Freightos
Another great shipment with Freightos! On schedule and great communication throughout the whole process.
W
WP
08/20/20
Love this platform
Love this platform! Makes shipping so much easier. But I'd wish it could be quicker to load! What would also be great if you had a table to upload the HS codes for the freight forwarders for the duty calculations
F
Fencemaster
08/18/20
Unravels the mystery of shipping, freight forwarding, customs clearance...
Definitely the way to go, especially if you don't regularly import big bits of kit / haven't ever done it before. You need to do your research / be a Ltd Company / have your EORI number of course. I had never imported anything before and all of a sudden had a fully insured 95KG crate somewhere in a 40 foot container on a ship of about 10,000 containers. Freightos was the only place I could find where I could put in the details (you need the weight, dimensions, all the obvious stuff) and ...
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C
CT
08/17/20
Great platform and customer service personnel
Straightforward. Helpful customer support. Made the whole procedure less daunting.
SK
Sally Knox
08/17/20
Great platform
Great platform! Kept me informed about shipment all along the way
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].