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Freightos - Freight Management Software

Freightos Reviews in September 2026: User Ratings, Pros & Cons

Streamlining global trade, one click at a time.

4.57

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Freightos Reviews & Ratings

4.57

Excellent

Based on 679 ratings & 759 reviews

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Rating Distribution

Excellent

(655)

Very Good

(35)

Good

(8)

Poor

(3)

Terrible

(58)

Spotsaas Editor’s POV

Freightos has garnered an impressive array of positive feedback over the past year, with users consistently praising its transparency, ease of use, and reasonable pricing. Customers highlight the platform's smooth processes, regular updates, and quick delivery times, which significantly enhance their shipping experiences. The availability of real-time ...Read more

Freightos pros and cons

  • Transparent and easy to use platform for shipping logistics.

  • Outstanding communication and honest pricing, ensuring customer satisfaction.

  • Excellent customer service with fast delivery and regular updates.

  • Intuitive interface and simple process make it easy for both new and experienced users.

  • Inconsistent delivery times, with some shipments arriving later than promised.

  • Technical issues on the website, such as redirecting errors and login difficulties, affecting user experience.

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Showing 411-420 out of 759

AK

Austin K

08/31/20

5 out of 5

We only use Freightos

We only use Freightos. They are extremely responsive and are always on our side if there is ever a dispute with our shipper.

T

Tariq

08/29/20

5 out of 5

fast and good quality

I'm very satisfied with Freightos

MJ

Matthew Jenner

08/29/20

5 out of 5

Very simple and effective service.

Very simple and effective service.

R

Rebelphan

08/27/20

5 out of 5

Everything went well

Everything went well. I will use the website again.

S

Simplifyd

08/27/20

5 out of 5

They know what they're doing...

The site is awesome. Not only does it take care of your freight and quickly respond to any customer service needs - but they have a wealth of educational material to help beginners (like me) who are intimidated by importing internationally for the first time. I imagine that I will be using freightos for many years to come.

S

Sokudo

08/26/20

5 out of 5

Great service

Date of experience: August 27, 2020

JD

Jagan Damodaran

08/25/20

5 out of 5

Their website was very informative and…

Their website was very informative and user-friendly

O

OC

08/24/20

5 out of 5

Freightos made it easy to import from…

Freightos made it easy to import from China into US, Tallas, Texas - Amazon Fulfillment centre. Streamline process was simple and easy to understand with updates of shipment.

PB

Paul BIT

08/23/20

1 out of 5

Freightos the world's laziest digital freight platform.

I have had the unfortunate experience of recently dealing with this company. I had heard reports about this platform and decided to give them a try with one of my shipments. As a new customer, I was a little unsure of the process. All my previous shipments using other freight forwarders had been relatively pain-free. The same however cannot be said for freightos. Let me prefix this review by saying I am partly to blame for my lack of understanding of how they actually conduct business. I ...

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S

Sebastian

08/23/20

5 out of 5

Excellent service and very helpful

Date of experience: August 24, 2020

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].